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Cloud Engineer for Dental Practice IT Support

2 weeks ago

Remote, Czech Republic ZaWin Full time
About ZaWin

At ZaWin, we're transforming the dental industry by accelerating digital transformation. Our cutting-edge software streamlines processes, enhances patient experiences, and boosts profitability through automation and advanced workflow tools.

We've been a market leader for 40 years, but that doesn't stop us from challenging ourselves. Our ongoing transformation is about crafting a workplace where positive values thrive, and employees play a pivotal role in bringing dentistry into the digital age.

The ZaWin Mentality

We aspire to a positive and vibrant attitude towards life and work. Through conscious joy, playful fun, and passionate dedication, we create an inspiring atmosphere for ourselves and our customers.

Our corporate culture is characterized by intrinsic motivation and a hunger for success and personal growth. We view these values as a source of constant inspiration that fuels our passion and creates an infectious dynamism for innovation and excellent services.

Job DescriptionResponsibilities
  • Troubleshooting and Resolution
    • Diagnose and resolve technical issues related to software, networks, systems, and hardware.
    • Manage and resolve support tickets efficiently, escalating when necessary.
  • System Upgrades and Collaboration
    • Implement system and software upgrades remotely.
    • Collaborate with different teams to support IT environments in dental practices.
  • Technical Advice and Guidance
    • Provide tailored technical advice and recommendations based on dental practice requirements.
    • Guide clients on legacy and new systems and services.
  • Feedback and Continuous Improvement
    • Serve as a feedback channel for customers, helping improve services and internal processes.
Requirements
  • Azure
  • Strong Communication Skills
  • Network Knowledge
  • Hardware Expertise
  • German Language Proficiency