Experienced ERP Support Specialist

ERP Support Specialist - Key ResponsibilitiesWe are seeking a highly skilled ERP Support Specialist to provide technical expertise and ensure smooth ERP operations across the EMEAI region. This role involves providing 1st and 2nd line support, resolving tickets, and troubleshooting issues.The successful candidate will be responsible for analyzing business processes, replicating and resolving ERP problems. Additionally, they will use T-SQL to investigate issues, prepare datasets, create reports, and manage backups. This includes configuring ERP roles, security, and system settings as well as supporting ERP upgrades and handling integration issues.The ideal candidate will also prepare training materials and deliver user training onsite or remotely. They will work closely with Finance, Sales, Operations, and other teams to improve ERP processes and contribute to regional and global ERP projects.Required Skills and Qualifications

• Degree in IT/Computer Science or related field OR 3+ years of ERP/SQL support experience.
• Working knowledge of ERP systems and SQL (experience with Infor Visual is an advantage).
• Experience with reporting tools (SSRS preferred).
• Understanding of ERP workflows and core business processes (order-to-cash, invoicing).
• Ability to write and optimize T-SQL queries (Stored Procedures, Triggers).
• Strong English skills, written and spoken + communicative knowledge of Czech OR Polish language.
• Willingness to travel internationally up to 10 days/year and work flexibly when needed.

BenefitsA friendly team environment, international setting, and flexible working hours make this a unique opportunity for the right candidate.Key SkillsERP support, SQL, SSRS, T-SQL, Infor Visual, order-to-cash, invoicing, and more.

---