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Payment Solution Support Specialist

3 weeks ago

Remote Kraków, Czech Republic beBee Careers Full time
Customer Service Representative - Payment Solutions

We are seeking a highly skilled and proficient Customer Service Representative to join our team. As a key member of our customer support unit, you will be responsible for providing exceptional service to our clients via email, chat, and phone.

Job Responsibilities:
  • Assist customers with payment-related products and services
  • Provide technical support for terminals and self-service portals
  • Update customer data and handle invoice-related issues

In this role, you will have the opportunity to work in a dynamic and fast-paced environment, collaborating with a talented team of professionals who share your passion for delivering outstanding customer experiences.

Requirements:
  • Familiarity with MS Office Suite
Additional Benefits:
  • Sport subscription
  • Private healthcare
  • International environment
  • Remote work possibilities
  • Life insurance

We value a positive and supportive work environment, which is why we offer various benefits to help our employees thrive both professionally and personally.

About This Role:

This position is an excellent opportunity for individuals looking to build a long-term career in customer service and develop their skills in a rapidly evolving industry.

We are committed to helping our customers achieve their goals, and we believe that our staff are the driving force behind this mission.

If you're passionate about delivering exceptional customer experiences and possess a strong desire to learn and grow, we encourage you to apply for this exciting opportunity.