
Senior Technical Specialist
1 week ago
We're seeking a Technical Expert to bridge technology and client success.
Key Responsibilities:- Analyze and resolve complex technical issues with in-depth system and development knowledge.
- Support teams in troubleshooting and implementing fixes.
- Perform log, trace, system metrics, and application data analysis to quickly identify the root cause of incidents.
- Develop and maintain tools for monitoring, automation, and troubleshooting.
- Collaborate with teams to deploy fixes and improve processes.
- Ensure high availability and performance of applications and integrations.
- Participate in on-call rotation and provide support outside regular business hours when required.
- Document solutions and share knowledge with teams.
- L3 support experience.
- Strong knowledge of .NET 8 and C#.
- Hands-on experience with REST API and Web API, plus working knowledge of SOAP API.
- Solid experience with Docker / Kubernetes / OpenShift / Azure.
- Strong knowledge of MS SQL and PostgreSQL (query optimization, performance tuning, debugging).
- Experience with Kafka or similar messaging systems.
- Familiarity with tools such as MinIO, Strapi, Grafana, Azure DevOps.
- Problem-solving skills.
- Fluent English.
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Technical Support Specialist
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