Senior Technical Support Specialist

4 days ago


Remote Warszawa, Czech Republic beBeeTechnical Full time 7,428,541 - 8,711,545
A key aspect of this role is to provide expert technical guidance to clients regarding operational issues and general system maintenance. This entails collaborating with customers to identify the root cause of problems and developing tailored solutions that cater to their needs.

Core responsibilities include regularly assessing client applications, troubleshooting and diagnosing issues through research or issue replication, and maintaining a communication link between customer service and other departments to resolve customer complaints efficiently.

The ideal candidate will possess a solid understanding of Linux, SQL, and customer support principles, as well as experience with playout, cloud computing, TCP/IP, JavaScript, and Python programming languages. Additionally, familiarity with networking concepts, private healthcare benefits, and international project opportunities is highly desirable.

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