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Senior Quality Assurance Specialist

2 weeks ago

Warszawa Wrocław Gdańsk Poznań, Czech Republic beBeeCustomerService Full time €18,000 - €25,000
Quality Assurance Role

We are seeking a Quality Assurance professional to manage and resolve customer inquiries via phone and email.

  • Strong Communication and Customer Service Skills

As a Quality Assurance Advisor, you will be responsible for troubleshooting issues and providing timely solutions to build strong relationships with customers.

Key Responsibilities:
  • Manage customer interactions and resolve inquiries in a timely manner.
  • Troubleshoot complex issues and provide accurate solutions.
  • Collaborate with internal teams to ensure efficient case resolution.
Requirements:
  • Excellent communication and interpersonal skills
  • Fluent proficiency in English language (C1)
  • At least 1 year of experience in customer service or quality assurance
  • Technical knowledge and troubleshooting skills, well-versed in Excel and MS Office tools
Benefits:
  • Training budget, Sport subscription, Private healthcare, International projects, Free coffee, Bike parking, Free parking, Mobile phone, In-house trainings, Modern office

We strive to create a diverse and inclusive work environment where everyone can succeed and feel valued.