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Technical Support Specialist

2 weeks ago

Budapest, Budapest, Czech Republic beBee Careers Full time

As a Customer Support Professional, you will be responsible for delivering fast, friendly and reliable support across multiple channels. You will work closely with internal teams to troubleshoot issues, improve workflows, and ensure accurate documentation.

We are looking for a tech-savvy communicator who can solve problems in a structured environment. Fluency in Hungarian and English is required, while Czech, Slovak, Romanian or Polish is a strong plus.

  • Troubleshooting technical problems and following up on complex cases
  • Solving issues independently or escalating efficiently when needed
  • Collaborating with internal teams to resolve challenges and improve workflows
  • Maintaining accurate and current knowledge bases
Key Requirements:
  • Fluent communication skills in Hungarian and English (Czech/Slovak/Romanian/Polish is a plus)
  • A strong grasp of software systems and troubleshooting
  • Calm, focused, and reliable even when priorities shift
  • Detail-oriented and organized with a service-first mindset
Benefits:

This role requires small teams, private healthcare, flat structure, free coffee, no dress code, and startup atmosphere. If you have experience in fintech or familiarity with KYC/AML policies, it's a bonus.