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Technical Support Specialist Internship

3 weeks ago

Gdansk Warszawa, Czech Republic beBee Careers Full time

Job Title: Technical Support Specialist Internship

Salary and Benefits

We offer a paid internship program with flexible work arrangements, providing you with the opportunity to gain skills, knowledge, and experience while working in international teams.

Job Description

As a Helpdesk Specialist intern, you will be responsible for providing 1st line technical support, answering support queries via phone, email, Chat, and Web in German and English. You will use Cloud Telephony channel with a dual Citrix setup for required client environment access.

Required Skills and Qualifications
  • You should have excellent communication and writing skills in English and German.
  • You must be a student of last year of studies.
  • Education in the IT field is preferable but not mandatory.
  • You should possess analytical and communication skills, with the ability to manage tasks independently, proactively, and assertively, along with a commitment to teamwork and adaptability to new situations and deadlines.
Benefits
  • A chance for long-term cooperation - there is an intention to offer you a full-time job.
  • A clear path of development from the first day of work and Buddy's help in a new workplace.
  • Specially tailored training program.