Technical Support Specialist with IT Expertise
5 days ago
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future.
As a responsible and diverse organization of over 360,000 team members globally in more than 50 countries, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.
About This JobWe are looking for a skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing technical support and troubleshooting services to end-users via phone, chat, or email. You will work closely with our team to resolve technical issues and provide excellent customer service.
This is a great opportunity to join a dynamic team and develop your skills in technical support and problem-solving. We offer a comprehensive training program to ensure you have the necessary knowledge and tools to excel in this role.
Key Responsibilities- Provide technical support and troubleshooting services to end-users via phone, chat, or email
- Work closely with our team to resolve technical issues and provide excellent customer service
- Develop and maintain strong relationships with end-users and internal stakeholders
- Strong technical skills and knowledge of IT systems and software
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Degree in Computer Science, Information Technology, or related field
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
At Capgemini, we believe in creating a workplace where everyone can succeed and feel valued. We strive to create a culture of diversity, equity, and inclusion, where everyone has the opportunity to grow and develop their careers.
We also offer a range of benefits and perks, including private healthcare, training budget, international projects, sport subscription, free parking, and in-house trainings.
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