Senior Application Support Specialist

6 days ago


Gdańsk, Pomerania, Czech Republic emagine Sp. Z o.o. Full time
About the Role

We are seeking an experienced Application Support Specialist to join our team at emagine Sp. Z o.o. as a full-time B2B employee.

This is a long-term cooperation opportunity with a competitive salary of up to 140 PLN/h net+vat (B2B) and a hybrid work arrangement, requiring 1-2 days of presence in our Gdansk office.

Job Description

As an Application Support Specialist, you will be responsible for providing exceptional support to our customers, resolving complex technical issues, and collaborating with our development team to ensure smooth application performance.

Your primary focus will be on daily end-of-day deliveries, change-, incident- and problem management, improvements of monitoring systems, and optimization of application and infrastructure performance.

You will also be involved in coordinating changes following company standards, analyzing application and infrastructure performance problems, and following and updating procedures and documentation according to company templates.

Required Skills and Qualifications
  • 5+ years' experience in Application Support or related field
  • Expertise in Windows and Linux environments
  • Familiarity with scripting languages (Bash, PowerShell)
  • Experience with Docker-based applications
  • Knowledge of Oracle databases
  • Basic knowledge of Java programming
  • Excellent analytical skills, troubleshooting, and debugging abilities
  • Familiarity with Windows/RedHat server systems
  • Fluency in English (verbal and written)
Benefits

Our offer includes:

  • A competitive salary of up to 140 PLN/h net+vat (B2B)
  • A hybrid work arrangement with 1-2 days of presence in our Gdansk office
  • Long-term cooperation opportunity
  • Professional growth and development
Others

Nice to have (not mandatory):

  • Knowledge of Atlassian tools (JIRA, Bitbucket, Bamboo, Confluence)
  • Knowledge of Splunk, Grafana, and Automic UC4
  • Knowledge of banking industry would be an asset


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