Customer Service Expert for Home Appliance Technical Support

2 days ago


Warszawa, Mazovia, Czech Republic Teleperformance Poland Full time
Technical Support Consultant Role

We are seeking a highly skilled and enthusiastic individual to join our team as a technical support consultant.

The ideal candidate will possess fluency in German (C1 level) and excellent command of English (B2 level). Additionally, they should have basic knowledge of household appliances and be able to type quickly on a computer keyboard.

The role involves providing technical assistance to customers, diagnosing and resolving issues, and providing product information. We offer a competitive hourly rate of PLN 50.00 gross/hour and the possibility of remote work after a trial period.

Our company specializes in identifying talent from among our agents through internal recruitment, offering opportunities for personal and language development, including internal training and access to a language learning platform.

The recruitment process includes an initial telephone interview, language test, teams interview with English verification, and a decision-making phase.

We prioritize our employees' well-being, offering benefits such as sports subscriptions, remote work options, and access to the MyBenefit platform for rewards and discounts.

The successful candidate will be part of a dynamic team that values communication, positivity, and a willingness to learn. If you are passionate about technical support and customer satisfaction, we encourage you to apply.



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