Financial Services Representative with French Language Expertise

2 weeks ago


Warszawa, Mazovia, Czech Republic XTB Full time
Job Description

We are seeking a highly skilled Financial Services Representative to join our team at XTB, a leading brokerage house in the European Union. As a key member of our customer support team, you will be responsible for providing exceptional service to our French-speaking clients.

Responsibilities
  • Provide timely and effective resolution of customer complaints and issues
  • Maintain accurate records of customer interactions using our CRM system
  • Collaborate with internal departments and external branches to ensure seamless customer experience
Requirements
  • Degree in Finance or related field (IV or V year student acceptable)
  • Background or experience in economics or financial services advantageous
  • Prior customer service experience desirable
  • Native or proficiency level French language required
  • Excellent knowledge of English language essential (additional languages an advantage)
Working Conditions
  • Full-time employment agreement
  • Opportunity for career development in a dynamic company
  • Competitive salary package (£45,000 - £60,000 per annum) commensurate with experience
  • A range of benefits including sport subscription, training budget, private healthcare, and more


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