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Account Billing Specialist
2 weeks ago
Role Overview
The Billing Account Manager ensures the successful management of billing processes for healthcare facility partners. You will be a vital resource for facilities, resolving billing issues, maintaining accurate invoicing, and managing financial relationships.
This role requires exceptional communication skills, with the ability to articulate complex billing processes and educate stakeholders on invoicing procedures.
You will gather feedback to improve billing systems and processes, collaborating with internal teams to execute billing-related initiatives and trials.
Key Responsibilities:
- Manage a portfolio of accounts, addressing billing concerns and ensuring timely invoice payments.
- Conduct high volumes of outbound calls to chase customers with past due account balances.
- Help resolve customer invoice disputes and other billing-related issues.
- Manage customer payments and remittances.
- Build trust with providers and healthcare executives through strong financial acumen.
Requirements:
- Excellent verbal and written communication skills.
- Billing experience preferred.
- Ability to work independently and as part of a team.
- Strong problem-solving skills.
- Adaptability and willingness to learn.
Benefits:
- Competitive compensation package.
- Unlimited PTO.
- Fully remote work environment.
- Opportunity to make a significant impact in the healthcare industry.
Working Environment:
This is a 100% remote position, allowing you to work from anywhere in the world.
The hiring process consists of several stages, including application, case study, interview, and executive interview.
