Freelance Customer Insights Lead for Web3 Innovations

2 days ago


Remote, Czech Republic Visible Magic Full time

Visible Magic is a pioneering Web3 company focused on creating and delivering cutting-edge blockchain and Web3 products for US customers. We are seeking an experienced Freelance Customer Development Specialist to lead the customer discovery and validation process for new startup ideas within our internal incubator initiative.

This individual will work closely with our team of innovators to conduct in-depth customer interviews, validate assumptions, and gather valuable insights to inform product development decisions. The ideal candidate boasts a strong background in customer development, market research, and startup validation, with the ability to rapidly adapt to diverse markets and user needs.

We are looking for someone who can drive the customer discovery process, identifying key pain points and validating real customer problems that align with our startup ideas. This involves understanding customer behavior, needs, and current solutions to the problem.

The successful candidate will also be responsible for testing initial product/solution ideas through customer feedback, collecting insights on potential product features, pricing, and customer willingness to pay. Furthermore, they will perform competitive analysis and market trend research to assess the viability of our startup ideas, identify key market segments, and develop targeted research plans.

In this role, you will compile findings into clear, actionable reports with data-driven insights and present them to our internal incubator team. You will also collaborate with the team to develop a Minimum Viable Product (MVP) strategy based on validated customer needs.

The ideal candidate should possess excellent communication skills, analytical skills, and a solid grasp of design thinking methodologies. A degree in a relevant field and experience working in or with startups, incubators, or early-stage products are highly desirable. If you have a passion for driving innovation and delivering impactful results, we encourage you to apply for this exciting opportunity.

Location: Europe-based candidates are preferred.



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