Digital Experience Engineer

3 days ago


Remote, Czech Republic VARTEQ Inc. Full time

At VARTEQ Inc., we are seeking a highly skilled Digital Experience Engineer to join our team.

About the Role

The ideal candidate will have expertise across a diverse technology stack, including Salesforce Administration, Salesforce Apex Development, API integration, C#, MSSQL, React, and Digital Experience platforms.

This role requires a highly skilled problem solver who can manage complex support cases and serve as a technical liaison between support and development teams.

Key Responsibilities
  • Advanced Troubleshooting: Provide Tier 3 support for escalated technical issues across Salesforce (Admin, Apex, API), MSSQL, React, and digital experience environments.
  • Incident Management: Manage high-priority incidents and ensure timely resolution by collaborating with other support teams and other cross-functional teams.
  • Root Cause Analysis: Perform detailed root cause analysis for recurring issues, providing recommendations for permanent solutions.
  • Collaboration with Development: Work closely with Salesforce Apex developers, C# developers, and other development teams to resolve complex integration, coding, and API-related issues.
  • Data Management: Utilize MSSQL to run complex queries, manage data, and assist in troubleshooting data-related issues.
  • Salesforce Reporting: Design, generate, and troubleshoot Salesforce reports as per business and operational needs.
  • API Integration: Support issues related to API connections and integrations between Salesforce and other enterprise systems.
  • Technical Documentation: Create and maintain detailed documentation of issue resolution processes, best practices, and knowledge base articles.
  • Continuous Improvement: Contribute to the improvement of support processes by providing feedback based on recurring issues and gaps in support structures.
Required Skills and Qualifications
  • Proficiency in C# and React for troubleshooting and understanding application logic.
  • Experience in API integrations and troubleshooting.
  • Strong analytical and troubleshooting skills with a track record of resolving complex technical issues.
  • Excellent verbal and written communication skills, with the ability to explain technical issues to non-technical stakeholders.
  • Strong teamwork and interpersonal skills, with the ability to work cross-functionally with development, product management, and customer-facing teams.
What We Offer
  • Dynamic environment with a low level of bureaucracy
  • Challenging tasks
  • Education path: boost your skills and knowledge with our regular internal events (trainings, workshops etc), language courses and company-paid certifications
  • Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
  • Friendly team buildings, cool corporate events
  • Paid vacation, holidays and sick leaves
Additional Information

We require a strong passion for delivering exceptional customer experiences through digital solutions.

The ideal candidate should be able to communicate effectively with both technical and non-technical stakeholders.



  • Remote, Bydgoszcz, Katowice, Poznań, Czech Republic VML Enterprise Solutions Full time

    Company Overview:VML Enterprise Solutions is a dynamic and innovative company that delivers exceptional digital experiences to its clients.Job Description:We are seeking a talented Mid/Senior UX/UI (Product Designer) to join our team. This hybrid role is ideal for a creative individual who excels in both user experience and user interface design and is eager...


  • Remote, Kraków, Warszawa, Czech Republic Zowie Full time

    At Zowie, we push boundaries in customer experience. Our AI solutions help businesses connect faster, personalize better, and solve smarter. Top online brands trust our AI agents to handle customer care efforts, giving rapid support and speaking their brands' voice.We're a team of over 100 ambitious individuals on a mission to bring speed and empathy to...


  • Remote, Czech Republic Upstaff Full time

    Proficiency in the process mining tool Celonis Bachelor's or Master's in Mathematics, Computer Science, Engineering, Information Systems, or a related field. Minimum of 3 years of experience in Process Mining, Data Mining, Data Engineering, Data Science, or a related field. Problem solver. Someone willing to work at the cutting edge to innovate new...


  • Remote, Czech Republic Valtech Full time

    About the RoleWe are seeking a commercially-minded and technically-savvy Digital Solution Architect to join our global team of professionals in more than 60 offices worldwide.This is a regional position that reports to the Global Adobe Business Lead at Valtech and works closely with technology leaders, verticals, and service lines.


  • Remote, Warszawa, Czech Republic YND Technologies Full time

    At YND Technologies, we are seeking an exceptional User Experience Innovator to join our team.About the RoleWe are looking for a highly skilled and experienced Digital Product Visionary who can lead our design efforts in creating innovative and user-centric digital products.The ideal candidate will have a strong background in visual design, with a keen eye...


  • Remote, Kyiv, Czech Republic Aweb Full time

    About AwebAweb is a pioneering internet marketing agency that has successfully promoted clients' sites since 2006 using search engine optimization (SEO) and contextual advertising (PPC). We help clients see how effective Internet marketing can benefit and help their businesses grow.Job DescriptionWe are looking for a skilled Customer Success Manager with...


  • Remote, Wrocław, Czech Republic Experis Polska Full time

    We are seeking a highly experienced Software Engineer to lead our dynamic and innovative team as a Software Engineering Team Lead. As a key member of our organization, you will guide multi-disciplinary teams in building high-quality, scalable full-stack applications using modern tools and frameworks.Job DescriptionLead and inspire an agile,...


  • Remote, Czech Republic Spyrosoft Full time

    Company OverviewSpyrosoft is a German company that specializes in comprehensive IT solutions, supporting enterprises in their digital transformation. With extensive experience, we offer high-quality services that include IT infrastructure management, business applications, and modern workplace (Digital Workplace) solutions.Main ResponsibilitiesWe develop,...


  • Remote, Warszawa, Czech Republic T-Mobile Polska Full time

    Job DescriptionWe are seeking a skilled Digital Transformation Solutions Architect to join our team at T-Mobile Polska.Company OverviewT-Mobile Polska is a leading telecommunications company that provides innovative solutions to its customers. As part of Deutsche Telekom Group, we strive to drive digital transformation across all countries in the DT Europe...

  • Software Engineer

    6 days ago


    Remote, Czech Republic Blau Direkt Poland Full time

    About Blau Direkt PolandWe are an infrastructure service provider for brokerage companies in the insurance industry, specializing in providing modern infrastructure services and a tried and tested touchpoint management system. Our mission is to digitize and simplify the work of our partners, driving new standards in the industry.As a technology market...


  • Remote, Kraków, Czech Republic Altimetrik Poland Full time

    Are you a data expert looking to make a mark in the luxury watch industry?We are seeking a skilled Data Engineer to join our team at Altimetrik Poland, a digital enablement company that delivers innovative solutions to enterprises and startups.About UsWe value trust and empowerment, fostering an environment where our team members can grow and thrive. Our...


  • Remote, Warszawa, Czech Republic Polska Grupa Lotnicza Full time

    Company Overview">Polska Grupa Lotnicza is a dynamic and developing company in the aviation industry.Job DescriptionAs a Digital Architect, you will play a key role in designing and implementing innovative digital solutions to support our business goals.Required Skills and QualificationsStrong knowledge of Java and cloud technologies, with experience in AWS...


  • Remote, Kraków, Czech Republic Altimetrik Poland Full time

    Company OverviewAltimetrik Poland is a digital enablement company, delivering innovative solutions to enterprises and startups through an agile approach. Our unique value lies in our innovation-first strategy and focus on core development, tackling complex problems for top companies worldwide.We partner with a renowned Swiss luxury watchmaker, known for...


  • Remote, Czech Republic Reedsy Full time

    About the OpportunityWe are seeking a skilled Digital Growth Specialist to join our team at Reedsy.Job Description:The ideal candidate will have a strong background in growth marketing, with experience in scaling acquisition for a startup or a fast-growing company. They will be responsible for assisting our Community Managers and helping grow Reedsy's supply...


  • Remote, Kraków, Czech Republic Altimetrik Poland Full time

    OverviewWe are a digital enablement company, delivering agile outcomes to enterprises and startups across various industries.About the RoleWe are seeking a Senior Software Engineer to join our team. As a key member of our development team, you will be responsible for developing software products within the geocoding and addressing domain.You will own the...


  • Remote, Czech Republic Reedsy Full time

    We're on a mission to empower authors and create beautiful books.Our marketplace connects the publishing industry's best professionals, including top editors, marketers, and designers. We've grown rapidly, winning numerous awards along the way.About this roleWe're looking for an exceptional Senior Frontend Engineer to help us reach the next level. You will...


  • Remote, Czech Republic DNA325 Full time

    At DNA325, we are seeking a highly skilled Customer Success Expert to join our team. As a key member of our Customer Success Team, you will play a critical role in helping customers and patients with their questions and needs related to our digital neurological apps.Your primary responsibilities will include analyzing customer feedback, suggesting process...


  • Remote, Kraków, Czech Republic Tagvenue Full time

    We are a global online marketplace for venue hire, revolutionizing the venue-booking experience worldwide. Our mission is to empower event organizers and make their lives easier.Job DescriptionSynthesize user insights into intuitive designs that drive business growth. Collaborate with cross-functional teams to craft cutting-edge solutions, leveraging your...


  • Remote, Kyiv, Odessa, Lviv, Dnipro, Czech Republic DNA325 Full time

    About UsAt DNA325, we are committed to connecting top talent with exclusive opportunities. Our partnership with a dynamic fintech company has led us to seek a proactive Content Manager to lead content creation, translation, and optimization across digital platforms.About the RoleWe are seeking an experienced Digital Content Director to manage and publish...


  • Remote, Czech Republic Litio Games Full time

    **Lead the Way in Cooperative Horror Game Development**We are seeking an experienced Unreal Engine Lead Engineer to join our team at Litio Games. As a key member of our development team, you will be responsible for establishing and maintaining the technical foundation of our cooperative horror game project.**Key Responsibilities:**Establish and maintain the...