IT Support Specialist

6 hours ago


Warszawa, Mazovia, Czech Republic Britenet Full time
About Britenet

Bretenet is a dynamic and innovative company that values its employees.

Job Overview

We are seeking an experienced IT Support Specialist to join our team. The successful candidate will be responsible for coordinating the onboarding of new employees, managing IT documentation and infrastructure, and providing technical support to employees.

Key Responsibilities:
  • Coordinate the onboarding process for new employees, including creating accounts, issuing equipment, and providing configuration support.
  • Manage offboarding procedures, revoking privileges, and verifying the return of equipment.
  • Handle requests in ticketing systems, including workstation, printer, and mobile device support.
  • Provide local and remote IT support for daily operations.
Required Skills and Qualifications:
  • Minimum 1 year of experience in a similar position.
  • Technical IT education or during IT studies.
  • Proficiency with Windows systems and Office 365.
  • Basic knowledge of TCP/IP issues.
  • Proficiency with computer hardware and software, as well as knowledge of user access management processes.
  • Basic knowledge of software: Jira, Redmine, GitLab, MS Teams.
Additional Requirements:
  • Office 365, Windows, macOS, iOS proficiency.
Benefits:
  • Sport subscription.
  • Private healthcare.
  • Free coffee.
  • Canteen.
  • Modern office.
  • No dress code.


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