Technical Support Specialist with Multilingual Expertise

24 hours ago


Warszawa, Mazovia, Czech Republic Teleperformance Poland Full time

About Teleperformance Poland

We are a leading provider of customer experience solutions, offering a unique blend of human expertise and technology.

Job Overview

We are seeking a Technical Support Specialist to join our team in Warsaw. As a technical support specialist, you will be responsible for providing comprehensive customer service in the field of solving problems related to the financial area.

Key Responsibilities:

  • Answering customer requests or inquiries in Ukrainian and Russian languages;
  • Providing customers via phone or chat with innovative solutions to meet their needs;
  • Delivering first-class customer experience;
  • Creating a positive impression of the support team.

Requirements

To succeed in this role, you will need:

  • Excellent Ukrainian and Russian written and spoken language skills (C1/C2/Native) - both mandatory;
  • Good command of English (B2);
  • Availability to work full-time;
  • Empathy, active listening, and time management skills.

What We Offer

As a Technical Support Specialist with Teleperformance Poland, you can expect:

  • Civil contract with a competitive salary;
  • Benefits such as private medical care, sports card, language courses;
  • Employee referral program;
  • Multicultural environment and mixed-aged teams;
  • Opportunities to grow and be promoted within the company;
  • Weekends free from work.

Additional Benefits

We also offer:

  • Sport Subscription;


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