Technical Support Specialist with Multilingual Expertise
24 hours ago
About Teleperformance Poland
We are a leading provider of customer experience solutions, offering a unique blend of human expertise and technology.
Job Overview
We are seeking a Technical Support Specialist to join our team in Warsaw. As a technical support specialist, you will be responsible for providing comprehensive customer service in the field of solving problems related to the financial area.
Key Responsibilities:
- Answering customer requests or inquiries in Ukrainian and Russian languages;
- Providing customers via phone or chat with innovative solutions to meet their needs;
- Delivering first-class customer experience;
- Creating a positive impression of the support team.
Requirements
To succeed in this role, you will need:
- Excellent Ukrainian and Russian written and spoken language skills (C1/C2/Native) - both mandatory;
- Good command of English (B2);
- Availability to work full-time;
- Empathy, active listening, and time management skills.
What We Offer
As a Technical Support Specialist with Teleperformance Poland, you can expect:
- Civil contract with a competitive salary;
- Benefits such as private medical care, sports card, language courses;
- Employee referral program;
- Multicultural environment and mixed-aged teams;
- Opportunities to grow and be promoted within the company;
- Weekends free from work.
Additional Benefits
We also offer:
- Sport Subscription;
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