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Excellent Career Opportunities as a Fluent Czech Speaker in Sofia, Bulgaria
3 weeks ago
We are seeking a highly skilled and motivated Czech Customer Service Representative to join our team in Sofia, Bulgaria.
This is a fantastic opportunity for a fluent Czech speaker with excellent communication skills to relocate to Sofia and start a new chapter in their career. Our customer service team provides exceptional support to customers worldwide, and we are looking for someone who can excel in this role.
About the Role:Provide top-notch customer support through various channels, including phone, chat, and email.
Assist customers with product information, account queries, order tracking, and troubleshooting.
Log all customer interactions accurately in our internal systems.
Work collaboratively with your team to ensure seamless and high-quality customer experiences.
Escalate complex issues and follow them to resolution.
Stay up-to-date on new products, services, and internal processes.
Native-level fluency in Czech (C2) with excellent written and spoken skills.
English language proficiency at B2 level or higher for internal training and communication.
Previous experience in customer service or support roles is an asset.
Strong communication and problem-solving skills.
A willingness to relocate and grow within an international environment.
An organized, proactive, and team-oriented approach.
A very attractive salary with low personal income tax (only 10%), meaning you get to keep more of what you earn.
Relocation support, including travel cost reimbursement.
A monthly transportation/internet allowance.
Bonuses for night shifts (if applicable).
A life event bonus (marriage, childbirth, graduation) of 500 BGN.
Private health and dental insurance.
Life insurance.
A multisport card (partially funded by employer).
Discounts on various goods and services.
A modern office in central Sofia with excellent amenities.
A friendly, international team and career growth opportunities.
Sofia is a thriving European capital with a low cost of living, rich culture, and easy access to both mountains and the seaside. Additionally, Bulgaria's flat 10% income tax rate is one of the lowest in the EU, offering you more financial freedom and a better lifestyle.
