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Czech Customer Service Specialist in Sofia Bulgaria

1 month ago

Prague, Hlavní město Praha, Czech Republic CBTalents Full time

Customer Service Specialist Czech | Relocate to Sofia, Bulgaria | Excellent Pay + Relocation Support + Premium Benefits

Ready for a fresh start abroad? Join a fast-growing international company in Sofia, Bulgaria as a Customer Service Specialist and launch your career in one of Europes most affordable and opportunity-rich destinations.

Were looking for a fluent Czech speaker (C2) with solid English skills (B2+) whos excited about relocating, growing professionally, and enjoying a high quality of life in a vibrant European capital.

Location: On-site in Sofia, Bulgaria
Schedule: Rotating shifts (5 days/week, 8 hours/day) with 2 days off
Relocation Package: Includes travel reimbursement and full support

Your Role:

  • Provide friendly, professional support through phone, chat, and email

  • Assist customers with product information, account questions, order tracking, and troubleshooting

  • Log all customer interactions accurately in internal systems

  • Work with your team to ensure a smooth, high-quality experience

  • Escalate complex issues and follow them to resolution

  • Stay updated on new products, services, and internal processes

What You Bring:

  • Native-level Czech (C2) spoken and written

  • English at B2 level or higher for internal training and communication

  • Experience in customer service or support roles is a plus

  • Strong communication and problem-solving skills

  • Willingness to relocate and grow within an international environment

  • Organized, proactive, and a team player

Why Move to Sofia?

  • Very attractive salary with low personal income tax (only 10%), meaning you keep more of what you earn

  • Relocation support, including travel cost reimbursement

  • Monthly transportation/internet allowance

  • Bonuses for night shifts (if applicable)

  • Life event bonus (marriage, childbirth, graduation 500 BGN)

  • Private health and dental insurance

  • Life insurance

  • Multisport card (partially funded by employer)

  • Discounts on a variety of goods and services

  • Modern office in central Sofia with great amenities

  • Friendly, international team and career growth opportunities

Why Bulgaria?
Sofia is a thriving European capital with a low cost of living, great culture, and access to both mountains and the seaside. On top of that, Bulgarias flat 10% income tax is one of the lowest in the EUgiving you more financial freedom and a better lifestyle.

Apply now and take your careerand lifeto a new level in Sofia Contact leslie.marquis@cbtalents.org for more details.

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