Technical Support Specialist for Financial Markets

2 days ago


Kraków, Lesser Poland, Czech Republic Antal Full time

About the Role

We are seeking a highly skilled Technical Support Specialist to join our team in Kraków. The ideal candidate will have advanced knowledge of MS Excel and be fluent in English and German (written and spoken).

Key Responsibilities:

  • Provide front-line technical support to clients across various channels, including phone, email, chat, and social media.
  • Resolve trade queries and disputes, ensuring excellent client service in the area of finance.
  • Answer queries from clients on all products and platforms, providing timely and accurate solutions.

Requirements:

  • Advanced knowledge of MS Excel, with experience in data analysis and problem-solving.
  • Strong analytical skills, with attention to detail and ability to work under pressure.
  • Fluency in English and German (written and spoken), with excellent communication skills.

What We Offer:

  • A dynamic and international work environment, with opportunities for professional development.
  • A competitive salary and benefits package, including annual bonuses and private medical cover.
  • A hybrid model of work, with flexible working hours and the opportunity to work from home.
  • A comprehensive training program, with access to industry-leading tools and resources.

About Us:

We are Antal, a leading recruitment company with a global presence. Our team of experts is dedicated to helping candidates find their ideal job and supporting them throughout their career journey. We pride ourselves on our personalized approach, expert knowledge, and commitment to excellence.



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