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Telecoms Product Manager
3 weeks ago
Job Description:
Bachelor's degree in Computer Science or a related field is required to excel as a Product Owner.
Professionals with several years of experience in this role, preferably in a ServiceNow environment, will have a strong advantage.
Familiarity with the OMT and TNI modules in ServiceNow is highly beneficial for understanding the product landscape.
A solid grasp of telecommunications processes, particularly fiber optic network operations, is essential for effective management.
Knowledge of best practices in agile product development and ServiceNow platform standards is crucial for successful project execution.
The ability to manage product backlogs and translate business needs into technical requirements is a key responsibility of the Product Owner.
Practical knowledge of ITIL or relevant certification can be an added advantage in this role.
Excellent English communication skills, both verbal and written, are necessary for collaboration and stakeholder engagement.
Strong collaboration skills and the ability to align multiple stakeholders around a common goal are vital for success.
Key Responsibilities:
Owning and managing the ServiceNow product backlog involves definition, refinement, and prioritization of requirements.
Collaborating with internal teams to gather, validate, and translate business needs into actionable user stories is a critical task.
Communicating product vision and priorities clearly to development teams and stakeholders is essential for effective project execution.
Continuously deepening your understanding of ServiceNow capabilities to identify areas for innovation and improvement is a key responsibility.
Defining and documenting user stories, use cases, and acceptance criteria in collaboration with stakeholders is necessary for clear requirement definition.
Ensuring effective implementation of requirements by working closely with development teams is a key aspect of the Product Owner's role.
Actively participating in agile ceremonies such as sprint planning, backlog refinement, reviews, and retrospectives is necessary for team alignment and process improvement.
Guiding the strategic development of order management and network inventory processes in the telecommunications sector, particularly using ServiceNow OMT and TNI modules, is a key responsibility.
Overseeing integrations with relevant systems (e.g., OSS/BSS, GIS, activation systems) to ensure seamless workflows and consistent data is essential for efficient project execution.
Requirements:
Degree
Product owner
Telecommunications
Agile
TNI
OMT
ServiceNow