Order Management Specialist

3 weeks ago


Prague, Hlavní město Praha, Czech Republic Schleich GmbH Full time

Order Management Specialist

At Schleich GmbH, we're looking for a skilled Order Management Specialist to join our team.

Key Responsibilities:

  • Manage orders from entry to delivery using SAP
  • Ensure accurate and timely order fulfillment
  • Coordinate with internal departments to ensure smooth operations
  • Monitor order status and address any issues that arise
  • Handle customer complaints efficiently and effectively

Requirements:

  • Fluency in German and English (both written and spoken)
  • Proven experience in order management, customer service, or a related field
  • Experience with the Amazon portal
  • Strong working knowledge of SAP
  • Strong organizational and multitasking skills
  • Excellent communication and interpersonal skills
  • Capability of working independently as well as part of a team
  • Proficiency in MS Office (Excel, Word, Outlook)

About the Role:

This is a dynamic role that requires a high level of organization and attention to detail. As an Order Management Specialist, you will be responsible for ensuring that orders are processed accurately and efficiently, from entry to delivery. You will work closely with internal departments to ensure smooth operations and provide excellent customer service.

What We Offer:

  • Attractive, fair salary with additional benefits
  • Meal allowance of 82.60 CKR per working day
  • Subsidised pension scheme
  • Great discounts on our products
  • 30 days of paid leave per year and a hybrid working model


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