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Customer Experience Specialist

3 weeks ago

Warszawa, Mazovia, Czech Republic beBee Careers Full time
Job Description

We are seeking a highly skilled professional to join our team as a Customer Experience (CX) Specialist. This is an exciting opportunity for someone with a passion for delivering exceptional customer experiences and driving business growth through data-driven insights.

About the Role
  • Key Qualifications:
  • Bachelor's degree in psychology, sociology, data science, market research, customer experience (CX), user experience (UX), marketing, or a related field.
  • Proficiency in English (minimum B2 level) is mandatory.
  • Strong communication skills with a focus on collaboration.
  • Attention to detail and strong organizational skills.

The ideal candidate will have excellent communication and collaboration skills, with the ability to work effectively across multiple teams and stakeholders. A strong analytical mindset and attention to detail are essential for this role.

About Our Team

We are a dynamic and forward-thinking team that values innovation, collaboration, and continuous learning. We offer flexible working hours, remote work options, and a comprehensive benefits package.

Responsibilities
  • Engage in meaningful work that directly impacts business success
  • Support the organization of meetings, webinars, workshops, and CX events
  • Manage and develop the online knowledge-sharing platform
  • Create materials such as presentations, surveys, and internal news in English
  • Archiving materials and managing the "CX Voice" newsletter
What We Offer
  • A collaborative and forward-thinking environment
  • Opportunity to work in a dynamic team driving digital innovation
  • Flexible working hours
  • Remote work flexibility with hybrid office visits
  • Canteen facilities
  • Free parking
  • In-house trainings
  • Startup atmosphere
  • No dress code policy

We prioritize a positive work-life balance and provide opportunities for growth and development.