IT Service Delivery Specialist

Job Title: Financial Services Specialist Job Description:Deliver a high-quality and cost-effective service that drives compelling business outcomes.Ensure the delivery of a customer-focused and compliant service through the adoption of frictionless finance practices, technologies, methodologies which drive innovation and process improvements. Required...

Job Title: Problem ManagerAbout the RoleThis is a challenging role that requires experience and knowledge of IT Service Management principles, methodologies, and tools. The ideal candidate will have operational experience in Problem Management in the financial industry or large blue-chip IT organizations.Key ResponsibilitiesInvestigate and resolve service...

We are seeking a highly skilled customer care professional to join our team as a specialist in services.About the RoleThis is an exciting opportunity for a native-level Norwegian speaker with excellent English fluency to provide top-notch customer service and technical support.Key Responsibilities:Handle customer inquiries via various channels, including...

Software Delivery SpecialistFalcon is a state-of-the-art trading and risk application platform built on HTML5 and React, utilized across various businesses at HSBC. Our technology estate supports the Global Debt Markets Business within HSBC's Markets and Securities Services organisation.About the RoleThis role works within the Market Securities & Services...

Senior Quality Assurance SpecialistThis role involves overseeing quality assurance processes and performance metrics to ensure quality related to marketing campaign processes and sales support activities.The ideal candidate will have experience in managing teams and ensuring the delivery of high-quality services to clients. They should also be able to...

At least 5 years of experience on complex projects across countries or regionsUnderstanding of banking and/or financial services industry and/or shared services organisationsExperience in delivering significant change and cooperating with stakeholders in different locationsExperience of managing projects in Agile way; including working knowledge of Jira and...

What you need to have to succeed in this roleMin. 12+ year experience of transformation and software developments with minimum 5 years of Agile methodology.Demonstrable business banking knowledge in one or more of the following domains: Sustainability, Regulatory, Products or Risks.Strong delivery record on enterprise level services and products and...

Job SummaryWe are seeking a skilled Finance & Accounting Process Specialist to join our team. In this role, you will be responsible for managing the client's Accounts Receivable portfolio and delivering high-quality, customer-focused service.

Scrum Master LeadAs a Scrum Master Lead, you will play a key role in guiding teams towards successful Agile delivery. This position requires strong leadership and coaching skills to enable teams to adopt Agile principles and work collaboratively towards common goals.Key responsibilities include managing relationships with stakeholders, facilitating team...

Job OverviewWe are seeking a skilled Scrum Master to join our Cloud Services team. The ideal candidate will have experience in Agile methodologies and be able to drive process improvements.The successful candidate will work closely with cross-functional teams to ensure efficient delivery of projects, enhance the hybrid agile process and orchestrate the...