Technical Expert for Central Message Delivery Platform
3 days ago
We're all about pushing boundaries in customer experience at Zowie. Our AI solutions help businesses connect faster, personalize better, and solve smarter. Top online brands trust our AI agents to provide rapid support, speak their voice, drive customer loyalty, and boost revenue.
With just 1 out of every 1,000 website visitors talking to customer service globally, we believe a well thought-out AI can tap into this gap and unlock tremendous value by bringing speed and empathy to customer interactions.
As a member of our ambitious team, you'll join the Java group working on redesigning parts of our architecture - building a low-latency central message delivery platform. Your goal will be to easily connect Zowie with different channels such as Facebook, Whatsapp, and others.
A lot of exciting work awaits - designing systems with reliability, performance, and extensibility in mind. You'll also have an opportunity to learn about speech-to-text and text-to-speech technologies and try out functional programming by occasionally reading or writing Scala code.
Our Engineering EthosAt Zowie, our engineering ethos is centered around tangible impact on users. We don't just meet predefined requirements; we strive for substantial influence on the overall solution. This requires a holistic understanding of the business, product, and technology at play.
As an expert in your field, you'll be able to connect the dots and provide valuable insights to guide the best course of action.
Our System ArchitectureWe efficiently manage a sophisticated system comprising over 100 microservices, predominantly coded in Scala and Java. These microservices communicate synchronously through gRPC, handle asynchronous calls via Kafka, expose GraphQL to the frontend, and leverage databases like PostgreSQL, Mongo, ElasticSearch, or Redis.
Our Daily RoutineOur daily routine aligns with industry standards, including regular planning sessions, standups, code reviews, and collaboration with fellow engineers. We value efficiency and adjust everything constantly to fit changing needs.
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