Technical Documentation Specialist

1 day ago


Kraków, Lesser Poland, Czech Republic Hitachi Energy Full time

About Us

  • We are a leading provider of energy solutions, delivering innovative products and services to customers worldwide.

Job Description

  • We are seeking a Technical Documentation Specialist to join our team at Hitachi Energy.
  • The successful candidate will be responsible for creating and updating product documentation, including user manuals, guides, and technical notes.
  • They will work closely with cross-functional teams, including product managers, designers, developers, and other technical writers, to ensure that documentation meets the needs of our customers and internal stakeholders.
  • The ideal candidate will have excellent writing, editing, and proofreading skills, as well as experience with technical writing tools, content management systems, source control systems (Git), and Azure DevOps.
  • They will also be familiar with international style guides for writing in English and have practical knowledge of using them.
  • Experience with coding and scripting is an asset, particularly in languages such as Python or JavaScript.

Responsibilities

  • Create and update product documentation, including user manuals, guides, and technical notes.
  • Work closely with cross-functional teams to ensure that documentation meets the needs of our customers and internal stakeholders.
  • Talk to development teams and subject matter experts to clarify feature details and specifications.
  • Take the lead on documentation projects, ensuring timely delivery and high quality output.
  • Share knowledge with other team members and provide guidance and support as needed.
  • Inspect features and learn how our software works to become a subject matter expert.
  • Generate and commit built-in help for Network Management System software.
  • Create end-user targeted documentation packages and publish them on a company portal.
  • Create and modify simple scripts for automatic GUI views capturing.

Requirements

  • Product documentation experience.
  • Network management experience.
  • Degree in technical writing, English, communications, engineering, or a related field.
  • Excellent writing, editing, and proofreading skills.
  • Practical knowledge of international style guides for writing in English.
  • Experience with technical writing tools, content management systems, source control systems (Git), and Azure DevOps.

Benefits

  • Opportunity to work on international projects with talented teams.
  • Chance to participate in cutting-edge communication solutions applicable in a wide range of industries.
  • Professional growth and development opportunities.
  • Collaborative and dynamic work environment.

Other

  • Familiarity with international style guides for writing in English.
  • Practical knowledge of using them.


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