Order Management Specialist with German

1 month ago


Łódź, Łódź Voivodeship, Czech Republic Antal Full time
Job Description:

We are seeking a skilled Order Management Specialist with German to join our team in Łódź.

This is an excellent opportunity for a customer-focused individual to leverage their experience in Customer Service and communication skills in German and English.

About the Role:
  • Act as the main point of contact on a daily basis, directly responsible for managing customer accounts.
  • Review contracts for orders and schedules, and enter them into the SAP system.
  • Accelerate or prioritize orders upon request.
  • Handle requests for quotations, process customer returns, investigate credit and debit inquiries, and issue credit/debit as needed.
  • Conduct regular reviews with your account base to discuss on-time delivery, backlog, and other support issues.
  • Review, act on, and issue all relevant order-related reports.
  • Address technical inquiries from customers by utilizing the intranet technical reference and providing alternative solutions using available resources.
  • Proactively follow up on quotations.

About the Company:

Our client is a global manufacturing company with operations and offices across Europe, Asia, and America.

As a global player, we offer the chance to participate in projects that will grow your skills and further shape your career path.

Benefits:
  • Comprehensive training to ensure success in your role.
  • Technical or managerial career path (everyone can develop their leadership skills).
  • Be a part of a truly awesome team in a well-located office in Łódź.
  • Opportunity for professional development in an international environment and for increasing your abilities and skills in various areas.
  • Life insurance.
  • Private medical care.
  • Flexible working hours.
  • Great atmosphere and comfortable working conditions.
  • Stable job and cooperation with friendly and high-qualified team.
  • Soft skills development.
  • Hybrid model of work.
  • Integration events.
  • International team and non-corporate work environment.

Requirements:

SAP knowledge is required for this position.

Estimated Salary: 40,000 - 55,000 PLN per year, depending on experience.



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