Data Operations Manager Lead
13 hours ago
We are seeking a seasoned Data Operations Manager Lead to join our team at AVENGA. This role is critical in ensuring the operational delivery, governance, and continuous improvement of our product services.
Key Responsibilities- Operational Excellence: Own every aspect of service delivery, governance, and performance, ensuring that we meet our service levels in productivity, quality, output, and cost.
- Collaboration and Communication: Engage with multiple technical and business stakeholders and leaders on all levels, transforming complexity into suitable structures.
- Agile Mindset: Drive continuous improvements to facilitate 'good enough' team output and elevate overall service experience, promoting an Agile mindset where perfection is not necessary.
- Release Management: Work closely with Product Managers to ensure releases and changes are delivered in a controlled and agile manner.
- Squad Leadership: Act as squad lead for run squads (ops or devops), leading the operations of services and products to achieve fit for purpose service levels.
- Experience: 5+ years in information technology/business system analysis, information design, resulting in a deep understanding of business processes and related information management.
- Skills: Excellent communication and collaboration skills, ability to work in complex matrix environments, and fluency in English language.
- Certifications: ITIL certification is desired.
- International Projects: Opportunity to work on international projects and collaborate with global teams.
- Training Budget: Access to training budget for professional growth and development.
- Sport Subscription: A sport subscription for employees to maintain a healthy work-life balance.
- Private Healthcare: Private healthcare benefits for employees and their families.
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