Process Improvement Analyst

1 month ago


Brno, Czech Republic CV-Library Full time

Process Improvement Analyst (Software Delivery)

Akkodis are currently working in partnership with a leading service provider to recruit a Process Improvement Analyst with extensive knowledge and experience within Software Delivery.

The Role

You will be responsible for identifying opportunities for continuous improvement of ways of working, processes, and interactions within and between teams. This role focuses on driving the pace of work through tooling adoption and enhancing overall operational efficiency.

The Responsibilities

Analyse current processes and workflows to identify areas for improvement and increase efficiency.
Collaborate with cross-functional teams to understand pain points and develop solutions to enhance team interactions and productivity.
Evaluate and recommend tools and technologies to streamline work processes and drive operational effectiveness.
Develop and maintain performance metrics to measure the impact of implemented improvements.
Drive a culture of continuous improvement by providing insights and recommendations for optimising ways of working.
Document process changes and support the rollout of improvements, as well as track the adoption of changes across the organisation.

The Requirements

Proven experience in process analysis and improvement within a dynamic work environment.
Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
Excellent communication and interpersonal skills to collaborate effectively with diverse teams.
Familiarity with JIRA and technologies for process automation and workflow management.
Qualifications in business analysis, project management, and agile ways of working are advantageous.
Strong understanding of tooling for technical processes.

If you would be keen to join a leading team going through a significant period of growth please apply now.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website



  • Brno, Czech Republic ManpowerGroup s.r.o. Full time

    Your job will be about resolving customers‘ requests, managing them in the system, responding accurately and on time, and ensuring that the provided service is professional. You will also participate in process improvements. Language courses and further training – so you can improve further and further5 weeks of vacation – so you can travel or just...


  • Brno, South Moravian, Czech Republic ManpowerGroup s.r.o. Full time

    Your role at ManpowerGroup s.r.o. will be centered around resolving customer inquiries, managing their requests efficiently, and providing timely and professional responses.As a member of our team, you will also contribute to process improvements that drive excellence in customer service.We are looking for individuals with fluent English and Portuguese...


  • Brno, Czech Republic Manpower Full time

    Informace Do you speak Danish and English? Are you interested in customer support? Then read on! Your job will be about resolving customers‘ requests, managing them in the system, responding accurately and on time, and ensuring that the provided service is professional. You will also participate in process improvements.Co od vás očekáváme...


  • Brno, Czech Republic ManpowerGroup s.r.o. Full time

    Let’s grow your career in client support on a B2B level!Popis pozice:Your job will be about resolving customers‘ requests, managing them in the system, responding accurately and on time and making sure that the provided service is professional. You will also participate in process improvements.Profil kandidáta:Fluent English a Portuguese (B2 in...


  • Brno, Czech Republic ManpowerGroup s.r.o. Full time

    Do you speak Danish and English? Are you interested in customer support? Then read on!Popis pozice:Your job will be about resolving customers‘ requests, managing them in the system, responding accurately and on time, and ensuring that the provided service is professional. You will also participate in process improvements.Profil...


  • Brno, Czech Republic ManpowerGroup s.r.o. Full time

    Let’s grow your career in client support on a B2B level!Popis pozice:Your job will be about resolving customers‘ requests, managing them in the system, responding accurately and on time and making sure that the provided service is professional. You will also participate in process improvements.Profil kandidáta:Fluent English a Brazilian...


  • Brno, Czech Republic ManpowerGroup s.r.o. Full time

    Let’s grow your career in client support on a B2B level! Popis poziceYour job will be about resolving customers‘ requests, managing them in the system, responding accurately and on time and making sure that the provided service is professional. You will also participate in process improvements. PožadavkyFluent English & Portuguese (B2 in both)Previous...


  • Brno, Czech Republic ManpowerGroup s.r.o. Full time

    Let’s grow your career in client support on a B2B level! Popis poziceYour job will be about resolving customers‘ requests, managing them in the system, responding accurately and on time and making sure that the provided service is professional. You will also participate in process improvements. PožadavkyFluent English & Brazilian Portuguese (B2 in...


  • Brno, Czech Republic ManpowerGroup s.r.o. Full time

    Do you speak Danish and English? Are you interested in customer support? Then read on! Popis poziceYour job will be about resolving customers‘ requests, managing them in the system, responding accurately and on time, and ensuring that the provided service is professional. You will also participate in process improvements. PožadavkyFluent English & Danish...


  • Brno, Czech Republic CV-Library Full time

    Software Tooling Expert - Atlassian/Jira/Confluence/Python Akkodis are currently working in partnership with a leading service provider to recruit an expert in Software Tooling specifically working with the Atlassian Suite of tools. You will have experience programming in Python and will work with the wider team to develop solutions and make improvements...


  • Brno, South Moravian, Czech Republic Cross Border Talents Full time

    Overview of the RoleWe are seeking a highly skilled Czech Language Specialist to join our team as a Content Moderator in Thessaloniki, Greece. The successful candidate will be responsible for reviewing user-generated video content and ensuring it meets community standards.About the JobThis is an exciting opportunity for someone who is passionate about online...

  • Dev Team Lead

    1 month ago


    Brno, Plzeň, Praha, Liberec, Czech Republic Heureka Group a.s. Full time

    About HeurekaWe are Heureka Group, the largest e-commerce platform operating in nine markets of Central and Eastern Europe. More than 20 million users come to us for shopping advice every month, and we are among the top comparators and shopping advisors in all the countries where we operate. We purposefully maintain the atmosphere of a startup, even though...


  • Brno, Plzeň, Praha, Liberec, Czech Republic Heureka Group a.s. Full time

    Company OverviewWe are Heureka Group a.s., a leading e-commerce platform operating in nine markets of Central and Eastern Europe. Our platform serves over 20 million users every month, making us one of the top comparators and shopping advisors across all our markets.SalaryThe salary for this position is €70,000 - €90,000 per year, depending on experience...