Danish Customer Care Agent SME Services @ Teleperformance Poland
3 days ago
.Nativeness in Danish language (spoken and written). Fluency in English (spoken and written). Strong communication skills and teamwork abilities. Technical aptitude for reporting IT incidents. Service-minded, proactive, and self-driven. Flexible and result-oriented with a strong focus on quality. Knowledge of GDPR, AML, KYC, and e-commerce guidelines - Nice to have. Fin-tech knowledge - Nice to have. Prior experience in customer service or contact centers -Nice to have. Does working at one of Europe’s largest fintech companies sound interesting to you? Are you keen to join a rapidly growing team, in an international environment where you’ll get tons of opportunities to develop yourself, and collaborate with colleagues from all over Europe? If so, you are in the right place Welcome to a leading provider of innovative payment solutions and financial services. With a commitment to excellence and a passion for innovation, we empower businesses and consumers alike to thrive in an increasingly digital world. We offer: Employment contract, with salary: 7824-10960 PLN gross/month. Model of Payment: Basic salary (based on experience): 5200-8000 PLN gross + Language Bonus 2000 PLN gross + Quarterly performance bonus (maximum range): 1872-2880 PLN gross. Hybrid working from Kraków 3 days per week or if you live far from Kraków- remote working mode. The initial training will take place at the office with the duration of 5-6 weeks. For remote employees, a hotel accommodation will be provided during those 5-6 weeks. 8-hour working time from Monday to Friday between 8:00 a.m. and 5:00 p.m. (40h per week, usually 8-16. However, you may be requested to cover different opening hours 1-2 times every 2 weeks.) Private health insurance. Sports card subsidy. Life insurance. Social events, charity actions, and opportunities to integrate with colleagues. ,[Handle customer inquiries via calls, emails, and chats about acquiring or technical products. , Use CRM, ERP, and other systems to assist customers effectively. , Provide technical support for card terminals and self-service portals. , Manage administrative tasks such as updating customer details and resolving invoice-related questions., Collaborate with internal and external teams to ensure smooth operations. ] Requirements: MS Office Suite, fintech, AML, KYC Additionally: Sport subscription, Private healthcare, International projects.
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Kraków, Czech Republic Teleperformance Poland Full timeFluency in written and spoken German and English is essential Motivated by working in an environment that requires strong attention to detail Excellent communication skills both verbal and written Demonstrates ability to exercise impeccable judgment Comfortable with reviewing internet content that may be deemed inappropriate and/or contain explicit...
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Content Reviewer
7 days ago
Kraków, Czech Republic Teleperformance Poland Full timeFluency in written and spoken Romanian is essential Intermediate level of written and verbal English is essential Experience navigating internet websites including social media, commercial websites etc. Broad knowledge of current national and international political, historical and social news Comfortable with reviewing internet content that may be...
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Content Reviewer
7 days ago
Kraków, Czech Republic Teleperformance Poland Full timeFluency in written and spoken Hebrew is essential Intermediate level of written and verbal English is essential Experience navigating internet websites including social media, commercial websites etc. Broad knowledge of current national and international political, historical and social news Comfortable with reviewing internet content that may be...
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Content Reviewer
7 days ago
Kraków, Czech Republic Teleperformance Poland Full timeFluency in written and spoken Latvian is essential Intermediate level of written and verbal English is essential Experience navigating internet websites including social media, commercial websites etc. Broad knowledge of current national and international political, historical and social news Comfortable with reviewing internet content that may be...
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Privacy Data Analyst
2 weeks ago
Kraków, Czech Republic Teleperformance Poland Full timeFluency in written and spoken Turkish and English is essential Motivated by working in an environment that requires strong attention to detail Excellent communication skills both verbal and written Demonstrates ability to exercise impeccable judgment Comfortable with reviewing internet content that may be deemed inappropriate and/or contain explicit...
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Kraków, Katowice, Opole, Poznań, Warszawa, Gdańsk, Wrocław, Lublin, Czech Republic Capgemini Polska Sp. z o.o. Full timeYOUR PROFILE Very good knowledge of Danish and English Willingness to take first steps in IT Can-do-it and problem-solving attitude The ability to talk to anyone and cooperate with a team Basic IT skills (Microsoft products e.g. Excel, internet, hardware devices etc.) or a technically oriented mind Frequently used technologies: Windows Operating...
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Kraków, Czech Republic Teleperformance Poland Full timeWymagania: Biegła znajomość języka polskiego oraz ukrainskiego w mowie i piśmie. Znajomość języka angielskiego na poziomie B1/B2 (głównie w mowie). Komunikatywność: aktywne słuchanie, empatia, asertywność. Stabilne stacjonarne łącze internetowe do realizacji zadań z domu. Doświadczenie w obszarze contact/call center (mile...
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IT Service Owner @ HSBC Technology Poland
2 days ago
Kraków, Czech Republic HSBC Technology Poland Full timeWhat you need to have to succeed in this role At least 3 years’ experience working in either IT Service Management or Infrastructure/ Software support or Project Management area. Very good knowledge of ITIL methodologies mostly in the area of SLM, Service Continuity, Information Security Management, Change, Incident & Problem management. Ability to build...
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Kraków, Czech Republic Antal Full timeOur requirements Enthusiastic, communicative approach and willingness to support our customers Czech OR Greek at C1/C2 level is a must, together with English at minimum B2 level Excellent knowledge of an additional European language on full professional proficiency is a plus Not afraid of facing new challenges or opportunities With an enthusiastic approach...
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Kraków, Czech Republic HSBC Technology Poland Full timeWhat you need to have to succeed in this role Proven experience in the computer science or related field with a minimum of 5 years working experience in IT. Required to have non-technical, soft skills that include how you manage daily work: Time management, problem solving, adaptability, teamwork, leadership, attention to detail, ability to find solutions...
