IT Service Manager @

YOUR PROFILE10 - 14 years of strong delivery experience in contact center / customer service in BPO/SSC environment.Experience in transformation, QA and contact center / customer service operations.Customer service mindset and attitude.Leadership Skills: Proven ability to lead and manage teams, projects, and initiativesFluency in English at minimum C1...

Job Title: IT Service ManagerWe are seeking a highly skilled IT Service Manager to join our team. The successful candidate will be responsible for managing multiple Control-M Services that host Business Critical Services.Key Responsibilities:Delivering end-to-end services that are safe, secure, resilient and available to customers.Aligning IT applications...

Job Title: Problem ManagerAbout the RoleThis is a challenging role that requires experience and knowledge of IT Service Management principles, methodologies, and tools. The ideal candidate will have operational experience in Problem Management in the financial industry or large blue-chip IT organizations.Key ResponsibilitiesInvestigate and resolve service...

What you need to have to succeed in this roleExperience and knowledge of IT Service Management principles, methodologies and tools.Operational experience of Problem Management in the financial industry or large blue-chip IT organizations.General technical understanding of IT software, hardware, networks and operations.Good communication and influencing...

We are seeking a highly skilled customer care professional to join our team as a specialist in services.About the RoleThis is an exciting opportunity for a native-level Norwegian speaker with excellent English fluency to provide top-notch customer service and technical support.Key Responsibilities:Handle customer inquiries via various channels, including...

Job SummaryWe are seeking a skilled Finance & Accounting Process Specialist to join our team. In this role, you will be responsible for managing the client's Accounts Receivable portfolio and delivering high-quality, customer-focused service.

Job OverviewWe are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Representative. The successful candidate will be responsible for handling customer inquiries via email, chat, and calls, providing technical support, and managing administrative tasks.The ideal candidate will possess excellent communication...

Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for handling customer inquiries via various communication channels.Your primary goal will be to provide exceptional customer service, ensuring that customers receive timely...

3-5 years of relevant experience English on at least B2 LevelDiploma -  Engineering or Computer Science preferred  Familiarity andexpertise in ServiceNow for managing incidents and requests, with the ability to navigate incident and request management processes effectively. Understanding of the Software Development Life Cycle (SDLC) and knowledge of GitLab...

Accounts Payable ManagerThis is a leadership role that involves overseeing the Accounts Payable function, ensuring timely and efficient delivery of AP processes in alignment with service level agreements (SLAs) and key performance indicators (KPIs).Key Responsibilities:Lead a team covering processes such as Invoice Processing, Payment Processing, Vendor...