Quality Analyst with German @ Antal

5 days ago

Kraków, Czech Republic Antal Full time

Experience in Quality Assurance or Training within a BPO or similar setting. Strong analytical and problem-solving skills with a focus on identifying and closing process gaps. Excellent communication and relationship-building abilities across all levels of the organization. Fluency in German and English (C1) is essential. Quality Analyst with German📍 Location: Kraków (onsite only)🗓️ Start date: December 2025 We’re looking for a Quality Analyst with excellent German and English (C1) skills to join our client in Kraków. This is a great opportunity for someone passionate about quality, data, and process improvement within a fast-paced, international BPO environment. What’s on offer A comprehensive benefits package (LuxMed, Multisport, life insurance, cafeteria plan). A diverse and collaborative international environment. Clear career path and continuous learning opportunities. A chance to grow within a global organization that values development and performance. ,[Monitor and analyze quality performance metrics and provide recommendations for improvement., Maintain and optimize procedures for data handling and performance reporting., Communicate results and updates to internal and external stakeholders., Support managers with all QA-related topics and help identify process improvement opportunities., Work closely with teams to achieve SLA targets and enhance overall performance., Lead regular QA meetings to ensure alignment and knowledge sharing.] Requirements: Quality assurance

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