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Senior Delivery Manager @

2 weeks ago

Warszawa, Mazovia, Czech Republic Britenet Full time
  • Minimum 4 years of experience working with business clients on projects of varying complexity and scale
  • At least 4 years of experience in the IT industry
  • Solid technological understanding across different IT domains, enabling effective client communication
  • Strong interpersonal and relationship-building skills
  • Excellent verbal and written communication, with the ability to adapt messaging to different audiences
  • High level of professionalism and maturity in client interactions
  • Ability to perform effectively in a fast-paced, dynamic environment under time pressure
  • Flexibility, adaptability, and a solution-oriented mindset
  • Strong analytical skills and confidence in decision-making
  • Experience working with internal business systems

As a Delivery Manager, you will be responsible for the successful delivery of services to key customers in the area of consulting and IT outsourcing. You will act as the primary point of contact for service-related matters, ensuring high customer satisfaction, operational efficiency, and continuous improvement. Your role bridges customer needs and internal capabilities, ensuring commitments are met and expectations exceeded.

What We Offer
  • A collaborative and supportive team culture based on openness and mutual respect
  • Regular team-building activities that foster positive working relationships
  • Flexible working arrangements adapted to your personal and professional needs
  • Transparent development paths and clear opportunities for advancement
    Access to training programs and certifications to support continuous growth
  • Stable, long-term cooperation in a secure work environment
  • Language lessons to support international communication
  • Comfortable and well-equipped office spaces designed for productivity
  • Well-being initiatives and health programs to support physical activity and work-life balance
,[Post-Sales Support: Provide comprehensive post-sales support to business clients, ensuring smooth service delivery, ongoing operations, and accurate billing coordination., Internal Collaboration: Work closely with key internal teams such as Sales, Allocation Center, and Payoff to align service execution and customer satisfaction., Consultant Coordination: Act as the first point of contact for consultants assigned to your clients. Maintain regular communication and provide day-to-day operational support and care., System Operations: Manage and operate internal business systems to support efficient delivery and administrative processes., Sales Support: Collaborate with the Sales team by contributing to proposal preparation and supporting pre-sales and sales activities.] Requirements: Jira, Agile, Analytical skills, MS Office, Project management Additionally: Sport subscription, Private healthcare, International projects, Masterclazz training, Free coffee, Canteen, Free snacks, Free beverages, Modern office.