Customer Experience Manager

Must Have Qualifications: Proven experience working with AI technologies.  Strong customer support background with excellent troubleshooting skills.  Solid Unix/Linux system administration experience.  Knowledge of network protocols: SSH, HTTPS, DNS, DHCP, SNMP.  Experience with VMware setup, configuration, and troubleshooting.  Hands-on experience with...

Requirements: Experience designing innovative digital products/systems within NATO or national defense institutions.  Proven track record in managing product roadmaps, backlogs, and prioritization.  Strong understanding of customer needs, technology, competition, and product strategy execution.  Experience working with Agile/DevSecOps teams.  Ability to...

Requirements Minimum 5 years of hands-on experience in ServiceNow implementation projects.  Proven expertise in designing and delivering Customer Service Management (CSM) solutions.  In-depth knowledge of ServiceNow CSM module, including case management, entitlements, SLAs, and communication channels.  Experience integrating CSM with CRM systems, contact...

have strong language skills in English and Polish (fluent or native) and an intermediate level of German (minimum B2); additional languages such as Spanish, Italian, Portuguese, or French would be an asset have online marketing know-how and a knack for understanding technical tools, platforms, or systems are open to new experiences and ready to acquire...

What will help you succeed 4-6+ years’ overall contract management experience. At least 4 years’ experience managing commercial contracts, preferably in an in-house role with a software or technology-oriented company. Proficiency in CLM software, and document management tools. Ability to review and redline contracts using track changes in MS Word....

Proven experience in managing AI or machine learning projects at a senior level Strong understanding of AI frameworks, tools, and deployment practices Excellent leadership and communication skills across technical and non-technical teams Ability to translate complex AI concepts into actionable business strategies Fluent in English, with strong analytical...

Requirements: 2-5 years of experience in Procurement area and preferably in an international financial services provider organization, Experienced in running sourcing projects in Professional Services (e.g. HR, Legal, Marketing, Travel, Consulting), Strong negotiation skills, Experience in working with global purchasing agreements – drafting, reviewing,...

Minimum 2–3 years of experience in a BPO/contact center environment in an Operations Manager or similar role, Proven track record in managing customer service operations and meeting KPI targets, Advanced proficiency in German (C1) and English (B2), both spoken and written, Strong leadership, interpersonal, and coaching skills, Solid analytical and...

Candidate Requirements Minimum 4 years of experience in retail or digital payment product development or management, preferably on a pan-European scale  At least 4 years of experience drafting reports and recommendations for senior management and external stakeholders  Experience in business model planning particularly in retail payments  Proven ability...

Our requirements: Fluent/advanced English (MUST!) Spanish is a huge + Ability to work night shifts (6 shifts: Kyiv time: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00) An experienced PC user (General Microsoft Windows knowledge) Existing technical background or a strong desire to explore the field of...