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Senior IT Service Manager

3 weeks ago

Remote, Czech Republic AVENGA (Agencja Pracy, nr KRAZ: 8448) Full time
  • Bachelor's degree in a relevant field (e.g., Business, IT, Science).
  • 7+ years of experience in IT Service Management.
  • Experience with application development methodologies (Agile, Waterfall).
  • Proven ability to manage complex projects and learn new business areas quickly.
  • Excellent communication and influencing skills.
  • Self-motivated and a strong team player.
  • Experience with Agile tools (Jira, Confluence) is a plus.
  • Demonstrated leadership abilities.
,[Lead and support the backend Managed Service team for Remote Solutions., Participate in Agile planning and collaborate with development teams., Manage lifecycle activities for software and hardware., Contribute to disaster recovery planning., Analyze business processes and translate them into technical requirements (stories, specifications)., Support Business System Analysts in defining detailed requirements., Collaborate with cross-functional teams on scope, solutions, and risks.] Requirements: Snowflake, Degree, Jira, Confluence Additionally: Sport subscription, Training budget, Private healthcare, International projects.