Senior System Support Engineer for Data Science Platforms @

1 week ago


Remote, Czech Republic Ework Group Full time

We are looking for a candidate who is ready for a purposeful new career and has a passion for supporting advanced scientific computing and analytics. In addition to this, we believe our next colleague will meet most of the following qualifications:

  • At least a bachelor's degree with strong emphasis on IT systems support and/or Scientific Computing or related fields.
  • 5+ years of experience in IT infrastructure development & support or a similar role.
  • Experience with the following technologies:
  • Linux / Bash
  • Powershell
  • DevOps CI/CD practices
  • Python, Git, GitHub etc.
  • Containerization (Docker / OCI / Podman)
  • Jupyterhub, Jupyterlab and running Jupyter Notebooks
  • Active Directory (AD) / Single Sign-On (SSO) / Kerberos and Oauth

You understand the importance of ensuring stable platforms and a reliable infrastructural environment. You are excited to work with new technologies and concepts, and you possess strong team-oriented and service-minded qualities. Finally, you have professional proficiency in written and spoken English.

In this position, you will also have the opportunity to enhance your skills in the following technologies:

  • Infrastructure as Code (IaC) with Puppet, Terraform
  • Container Orchestration (Kubernetes / Nomad)
  • Cloud environments (AWS & Azure) incl. Storage, Compute, Networking

For our client a company from pharmaceutical area we are looking for Senior System Support Engineer for Data Science Platforms.

Are you excited about working with the latest technologies while providing exceptional support for our Research and Early Development (R&ED) units? Do you enjoy engaging with 1500+ highly skilled users around the world to ensure they have the IT platforms and support they need for advanced scientific computing and analytics?

If yes, you might be the person we are looking for

What's in it for you?

We are now looking for a new remote Senior System Engineer as part of our agile Computational Scientific Platforms team. In this department, we are responsible for developing, implementing, operating, maintaining, and supporting the data, middleware, and IT infrastructure used across our client's R&ED, whether on-premises or in the cloud. You will work within a scrum team, closely collaborating with scientists, data scientists, and IT vendors, which will require a pro-active approach, excellent communication, and collaboration skills with the ability to engage with the different stakeholders in a constructive and collaborative way.

,[In this role, you will be responsible for:, Providing comprehensive support for the infrastructural environment, both on-premises and in the cloud., Engaging with users to understand their needs, guiding them and providing tailored support to enhance their productivity including writing documentation., Channel user feedback to agile team user story and feature definitions to help maintaining and improving the platform and solutions., Assisting in improving the platform, by focusing on automation to create efficient processes., Share knowledge and work together with the team to share learnings and experiences, Testing and Bug fixing, Working on governance and security together with System Manager., Collaborating with cross-functional teams to deliver solutions and resolve issues., Working on root cause analysis to resolve technical issues promptly.] Requirements: Additionally: International projects, Private healthcare, Sport subscription, Modern office.

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