WFM Coordinator @ Teleperformance Poland

7 days ago


Warsaw, Czech Republic Teleperformance Poland Full time

Our requirements: Language requirements: English at least B2, Polish at least C1. Very good knowledge of MS Office; Knowledge of running schedules; previous experience in Contact Center industry; Knowledge of labor law - an additional advantage; People management competencies - an additional advantage; Knowledge of the transaction model - an additional advantage. What we offer? hybrid type of work from Warsaw ( other cities such us Kraków, Katowice or Poznań); contract of employment; cafeteria system- MyBenefit, including extended LuxMed package, Multisport card, prepaid card, vouchers and many other; additional life insurance in Unum; online language learning platform; international project with possibility to grow. ,[Coordinating the scheduling, forecasting and modification process across all LOBs;, Supervising RTM on the project/LOB;, Analysis of operational KPIs and preparation of reports for a given project/LOB;, Co-responsibility for the analysis, optimization, standardization and implementation of WFM processes in the entrusted part of the organization;, Close cooperation with the Operations and HR Departments on matters related to planning, management and acquisition of resources necessary to achieve the client's KPIs;;, Identifying the causes of failure of key delivery KPIs;, Escalation of identified risks and threats in accordance with the applicable process;, Gathering requirements for new tools and metrics.] Requirements: MS Office Suite, Project management, labor law, people managment, transaction model Additionally: Sport subscription, Private healthcare, International projects.



  • Warsaw, Czech Republic Teleperformance Poland Full time

    Our requirements: 💎 - Fluency in Greek (B2/C1). - Excellent command of English (B1/B2). - Basic knowledge of operating household appliances (i.e. refrigerator, washing machine, TV). - Smile, positive attitude, communicative, willingness to learn. - Ability to type quickly on a computer keyboard. - Availability for at least 120 hrs per month; Project...


  • Warsaw, Czech Republic Teleperformance Poland Full time

    Fluency in Hungarian B2/C1. Excellent command of English B1/B2. Basic knowledge of operating household appliances (i.e. refrigerator, washing machine, TV). Ability to type quickly on a computer keyboard. Availability for at least 120 hrs per month; Project hours: Mon–Fri 8:00-18:00. We support customers of one of the largest manufacturers of home...


  • Remote, Warsaw, Czech Republic Teleperformance Poland Full time

    - Fluency in Swedish (B2/C1). - Excellent command of English (B1/B2). - Basic knowledge of operating household appliances (i.e. refrigerator, washing machine, TV). - Smile, positive attitude, communicative, willingness to learn. - Ability to type quickly on a computer keyboard. - Availability for at least 120 hrs per month; Project hours: Mon–Fri...


  • Remote, Warsaw, Czech Republic Teleperformance Poland Full time

    Excellent command of the German & Italian languages (C1) - both mandatory. Very good command of English (B1). Ability to solve simple technical problems, Interpersonal skills: ability to work in a team, active listening, empathy, politeness, Availability for a minimum 120 hours per month. Comprehensive customer service via e-mail and incoming calls (we...

  • Remote French

    3 days ago


    Remote, Warsaw, Czech Republic Teleperformance Poland Full time

    Excellent command of the French and Italian languages (C1) - both mandatory, Very good command of English (B1), Ability to solve simple technical problems, Interpersonal skills: ability to work in a team, active listening, empathy, politeness, Availability for a minimum 120-140 hours per month. Over 40 years ago, an idea was born in Hawaii, thanks to which...


  • Remote, Warsaw, Czech Republic Teleperformance Poland Full time

    Na co zwrócimy uwagę u kandydatów: - Bardzo dobra znajomość języków: polskiego i ukraińskiego w mowie i w piśmie. - Komunikatywność, przez którą rozumiemy: umiejętność okazywania empatii, aktywnego słuchania, ale też asertywność, która w obsłudze klienta jest ważna. - Dyspozycyjność do współpracy: projekt działa od poniedziałku...


  • Warsaw, Czech Republic KMD Poland Full time

    Personal Requirements:  Have a minimum of 2 years of experience in a 1st line IT Support Specialist role or a similar position  Demonstrate knowledge and practical experience with general IT knowledge (infrastructure, networking, software), Microsoft Windows 11 OS, Microsoft Office 365 platform, Active Directory user management, phishing email analysis,...


  • Warsaw, Czech Republic Godel Technologies Europe Full time

    Requirements Russian – C1, English – B2, Polish – B1  Excellent communication and organizational skills  Confident computer user (MS Office, Google Workspace, travel booking tools)  Attention to detail, responsibility, and ability to multitask  Ability to work effectively in a fast-paced, changing environment   Previous experience in hospitality...


  • Prague, CZ / Warsaw, PL SBC Performance Full time 30,000 - 60,000 per year

    SBC Performance is a digital marketing and ad-tech ecosystem partnering with the world's top ad platforms to drive performance. We help brands scale globally through high-converting creative marketing solutions and smart campaign optimization. We're proud to be elite partners with TikTok (Top 1 globally), Meta (Top 10), and Google.With a team of 250+...


  • Remote, Wrocław, Warsaw, Czech Republic Tooploox Full time

    Experience and skills you need to join us: Experience as a data science professional with several years of hands-on work delivering end-to-end projects - from exploratory data analysis to model deployment, results processing and evaluation (e.g. A/B tests). Expertise in working with tabular data and time series, including strong skills in EDA, feature...