Account Manager @ Leaders Group

2 weeks ago


Warszawa, Czech Republic Leaders Group Full time

Experience as Account Manager / Customer Success / Key Account Confidence working with CRM systems (Zoho is a plus) Understanding of SaaS or POS systems (Syrve, iiko, Poster, etc.) Strong communication & negotiation skills English + Polish (extra languages are a plus) We are looking for an Account Manager to support and develop our existing clients across multiple markets (Georgia, Cyprus, Poland, Spain, etc.). In this role, you will build long-term partnerships, ensure client satisfaction and retention, and drive upsell opportunities. What We Offer Work in an international, fast-growing tech company Hybrid format (office + remote), full-time role Career growth opportunities (up to Head of AM / COO level) Training & support for professional development ,[Maintain and develop relationships with existing clients, Conduct regular calls and check-ins (online/offline), Track client needs and coordinate tasks with Sales, Support and Project Teams, Identify upselling opportunities and present new solutions, Monitor satisfaction (CSAT/NPS) and prevent churn] Requirements: Sales, CRM, SaaS, Zoho, POS systems


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