Delivery Director @ Espeo Software

1 day ago


Poznań, Czech Republic Espeo Software Full time
  • Seniority: At least 7 years of professional experience and at least 2-3 years of experience strictly in a service company in the IT area.
  • Wide experience: Previous experience in various roles in at least 3 organizations in software development, product development, business development (keywords in professional history: software developer, QA specialist, product owner/manager, business analyst, delivery manager, service delivery manager, program manager, project manager, unit manager/lead, business manager, etc.).
  • Leadership: Experience in leading, growing and coaching specialists and managers (people who lead specialists) in e2e (from recruitment to offboarding).
  • Customer relationship management: Proven ability to build customer relationships that led to collaborative development, up-selling, cross-selling.
  • Discovery management: Proven ability to discover customer needs, solve customer problems and propose solutions.
  • Change management: Proven ability to discover, plan, and comprehensively implement organizational changes in terms of structure, work systems, KPIs, tools.
  • Project management: Proven ability to deliver complex projects in expected time and quality. Management of available talent, resources, tools, their continuous optimization and improvement of operational efficiency.
  • Technical knowledge: Strong understanding of information technology, operating systems, databases, software architectures and IT industry trends.
  • Languages: Full professional proficiency in English and Polish.
  • Availability: Openness for business travels (20-30%) and readiness for work on-site 20-50% working time (Poznań).

Nice to have:

  • Additional foreign language at a communicative level (e.g. Danish, Norwegian, Swedish, German),
  • Previous experience as a Delivery Director.

We are a technology company that started its journey in 2008. Our main headquarters is located in the picturesque city of Poznań, nestled by the beautiful Malta Lake. For more than 17 years, we have been assisting companies in developing and implementing innovative fintech solutions. Leveraging our expertise in areas such as blockchain, online payments, and more, our clients can invent and develop cutting-edge solutions and services that keep them at the forefront of innovation.

We are looking for people with potential – your previous experience in a similar role is not a requirement. If you are seeking a place where someone will give you a real opportunity to grow, this could be Espeo. Join us and become part of a dynamic environment that values ambition, fresh ideas and the drive to succeed.

,[Client Relationship Management – Builds and maintains strong client relationships, acting as the primary point of contact, understanding their needs, addressing concerns, and ensuring satisfaction., Team Leadership and Development – Leads, mentors, and motivates teams to foster a collaborative and high-performance work environment., Talent Allocation – Effectively assigns resources based on skills and availability, managing internal teams as well as external vendors or subcontractors., Change Management – Identifies, plans, and implements change initiatives to adapt to dynamic business environments., Project Oversight – Oversees project execution, setting goals, timelines, and budgets while ensuring timely and successful delivery., Risk Management – Proactively assesses and mitigates project risks, adjusting plans and allocating resources as needed., Quality Assurance – Ensures all deliverables meet company standards and client expectations by maintaining robust quality assurance processes., Performance Monitoring and Reporting – Tracks key performance indicators (KPIs), prepares reports for stakeholders, and drives data-driven improvements., Process Improvement – Continuously optimizes service delivery processes, implements best practices, and fosters a culture of continuous improvement., Strategic Planning – Develops and executes service delivery strategies aligned with business objectives and market trends., Stakeholder Communication – Ensures clear and effective communication with clients, internal teams, senior management, and other relevant stakeholders.] Requirements: Leadership, Team management, Project management Additionally: Sport subscription, Private healthcare, Free coffee, Gym, Canteen, Bike parking, Playroom, Free snacks, Mobile phone, Free parking, Modern office, No dress code.

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