Customer Technology

4 days ago

Warszawa, Mazovia, Czech Republic Link Group Full time
Your Background
  • Bachelor's in Computer Science, IT, or similar technical/management field
  • 3–5 years of experience in IT service delivery, project management, or tech advisory roles
  • Previous experience working with multi-location portfolios or distributed environments
Skills & Competencies
  • Strong technical background (IT infrastructure, OS, networking)
  • Excellent stakeholder management and project coordination abilities
  • Fluent in English; additional local or regional language is a plus
  • Ability to translate complex technical topics into actionable business plans

We're looking for a tech-savvy Customer Technology & Solutions Advisor, who will act as the main point of contact for IT and technology projects across a portfolio of up to 80 locations. This is a cross-functional role focused on client relationship management, technical oversight, and project delivery — perfect for someone who combines infrastructure knowledge with strategic thinking and communication skills.

,[ Relationship Management, Be the key technology contact for client stakeholders and local teams, Build trust-based relationships through regular check-ins, calls, and on-site visits, Ensure seamless communication between business, partners, and technical teams, Portfolio & Technology Oversight, Maintain and update tech inventory (equipment, vendors, systems, key contacts), Track solutions, interfaces, and 3rd party services across your locations, Formalize investment and delivery plans aligned with overall strategy, Solution Advisory & Planning, Propose and coordinate technology deployments and upgrades, Prepare implementation plans (budget, timeline, scope), Help explain technical solutions in a business-friendly way, including CAPEX/OPEX impact, Project Coordination & Delivery, Lead or support technology project rollouts across your portfolio, Engage with internal teams (PMO, rollout, support, architecture) and external vendors, Track project status, dependencies, and ensure quality delivery, Cross-Team Collaboration, Coordinate with operations, procurement, and tech leadership, Provide ongoing feedback on technology service performance, Visit key sites and vendor locations as needed] Requirements: Degree, Networking, Stakeholder management, Strong technical background Tools: Agile, Scrum. Additionally: Sport subscription, Private healthcare, International projects.

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