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Work in Greece

2 weeks ago

Prague, Hlavní město Praha, Czech Republic Patrique Mercier Recruitment Nordic Full time

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Czech Speaking Customer Support representative to work in beautiful Greece, with a fully paid relocation package This role is perfect for individuals seeking to expand their horizons while providing exceptional support to our Czech-speaking customers. As a member of our dedicated customer support team, you will assist clients with their inquiries, resolve issues, and deliver a superior service experience. If you are fluent in Czech and eager for a new adventure, we invite you to apply

Responsibilities
  • Provide outstanding customer support through various channels such as phone, email, and chat in Czech.
  • Assist customers with inquiries regarding products and services offered by the company.
  • Efficiently manage and resolve customer complaints and support requests.
  • Educate customers about our offerings to help them make informed decisions.
  • Keep accurate and up-to-date records of customer interactions for quality assurance.
  • Collaborate with team members to enhance the customer experience and improve service delivery.

Requirements

  • Fluency in Czech (both spoken and written) is required.
  • Strong communication and interpersonal skills.
  • Previous experience in customer service or support roles is preferred.
  • Excellent problem-solving abilities with a focus on ensuring customer satisfaction.
  • Willingness to relocate to Greece and embrace a new cultural environment.
  • A positive attitude and ability to work effectively within a team.
  • Familiarity with customer service software is a plus.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )