Senior AR Analyst B2B with Italian, Business

1 week ago

Prague, Hlavní město Praha, Czech Republic Amazon Full time 900,000 - 1,200,000 per year
DESCRIPTION
  • Managing customer liabilities to Amazon - credit collection operations
  • Reviewing and monitoring AR Aging Reports and collections targets
  • Responding to customer invoicing inquiries, researching unpaid or disputed amounts and working directly with the customer to resolve their issues and correct invoicing errors
  • Reconcile Amazon's open receivables with customers to ensure quick and timely AR collection.
  • Work effectively with all relevant stakeholders to ensure we are serving our customers in the most effective manner, especially for customers facing cash flow or internal issues
  • Earn the trust of external and internal stakeholders/customers, build long-lasting relationships that reinforce Amazon's customer centricity and continually look at ways to improve customer experience and customer satisfaction
  • Work with Amazon customers to drive process improvements and resolve escalations and discrepancies
  • Diagnose, improve and fix any issues with our current collections processes
BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

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