Product and Growth Operations Intern

14 hours ago

Prague, Hlavní město Praha, Czech Republic Make Full time 30,000 - 60,000 per year

Our mission within the Product and Growth teams is to empower our customers by providing them with a platform that is intuitive, valuable, and impactful. To achieve this, we rely on a deep understanding of customer behavior and efficient internal processes.

As a Product and Growth Operations Intern, you will be a key internal partner, helping our teams scale their efforts by improving processes and providing data-driven insights. You'll support the Product team in understanding customer needs and the Growth team in driving key metrics like activation and adoption. This internship will give you hands-on exposure to how a fast-growing SaaS company operates and uses data to make strategic decisions.

 
Responsibilities:
  • Support Product Operations: Assist in collecting and synthesizing customer feedback from various channels (e.g., support, sales, community forums) to provide actionable insights to Product Managers.
  • Analyze Growth Metrics: Monitor and analyze key growth funnels and metrics, such as user activation, feature adoption, and retention.
  • Improve Internal Processes: Help document and optimize internal workflows for the Product and Growth teams, identifying bottlenecks and opportunities for automation.
  • Build Dashboards & Reports: Assist in creating and maintaining dashboards and reports to track performance and communicate insights to stakeholders.
  • Light Automation: Gain hands-on experience with the Make platform to build internal no-code automation workflows for data reporting, notifications, and other operational tasks.
Requirements:
  • Currently pursuing a Bachelor's/Master's degree or equivalent or a new graduate within 12 months.
  • Proactive, hands-on, and a quick learner with strong problem-solving and interpersonal skills.
  • Passionate about operations, data, and emerging technology including, automation, and AI.
  • Excellent verbal, written, and presentation skills. Adaptable to fast-paced environments.
  • Fluent in English.
Nice to have:
  • Familiarity with Make's no-code automation platform.
  • Curiosity to learn more about data analysis, process optimization, and using business intelligence (BI) tools.
  • Familiarity with SQL or other data querying languages is a bonus.
  • A strong willingness to learn is more important than meeting every single requirement, especially if you lack experience in a particular area mentioned.
 
What we offer:
  • Multinational team with 42 nationalities creating the future of automation
  • Notebook/Macbook and 34'' curved monitor
  • Snack bar, coffee, tea, fruit and vegetable, and sweets all day - every day - available for everyone
  • Monday breakfast, Wednesday lunch, and Friday break, with company-provided food and drinks, with music and lively discussion
  • Flexible working hours  
  • Company therapy pets (dog-friendly office)
  • Company 3D printer 
  • Multisport Card
  • Parties, and company events

If this sounds like the right opportunity for you, we'd love to hear from you—apply today

#careeratmake

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