Strategy and Innovation Specialist

Overview

WELCOME TO SITA

We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.

You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

PURPOSE

As an Associate of the Borders Strategy team, you will play a key role in contributing to our business decisions and making a tangible impact. You will lead a wide range of projects and work streams, collaborating with team members and stakeholders across business units and operational functions. You may need to multi-task and prioritize to manage tight timelines. Your role extends beyond data analysis; you will establish facts, analyze implications, recommend the best course of action, and enable execution. You will be expected to deliver compelling presentations and communications to senior executives with some frequency. When required, you will also take hands-on responsibility for realizing outcomes. The work will include a wide range of tasks such as prospecting trends, defining the customer strategy and performing a segmentation, scanning start-ups for investment, defining the plan to embed innovative capabilities, among other tasks.

KEY RESPONSIBILITIES

Leadership in Strategy & Transformation Projects

• Lead work streams within C-level projects, developing robust fact bases, articulating insights, refining recommendations with key stakeholders, and communicating outcomes.
• Drive initiatives forward, ensuring alignment with overarching business goals.

External Insights and Innovative Growth Ideas

• Identify and utilize internal and external information sources to uncover new business, industry, and market insights.
• Conduct both quantitative and qualitative analyses to address strategic challenges and opportunities comprehensively.
• Be a source of external insights and innovative growth ideas for SITA.

Innovation and Design Thinking

• Identify and establish strategic partnerships, alliances, and collaborations to drive innovation and service offerings for borders, travel and hospitality.
• Lead and facilitate client ideation workshops, fostering co-innovation activities and creating blueprints for bespoke solutions; from prototyping to handover to business units for productization.
• Collaborate with technology providers and startups to explore opportunities for digital transformation.
• In collaboration with product marketing, product management and/or sales enablement, develop and communicate innovation case studies or other success stories.

Stakeholder Engagement

• Foster strong relationships and collaboration with business stakeholders, ensuring alignment and quality control of results.
• Leverage insights from stakeholders to drive strategic decision-making and business growth.

Qualifications

EXPERIENCE

• Demonstrated track record in management consulting in a top-tier Strategy Consulting firm with experience as an Associate, Consultant, or similar roles in Investment Banking or Product at a large technology company
• 3+ years of hands-on experience in the delivery of strategy and transformation projects in complex environments.
• Experience in structuring strategic initiatives and building robust business proposals.
• Technology and/or aviation industry experience preferred.

KNOWLEDGE & SKILLS

• Exceptional project management skills: adept at planning and managing multi-stakeholder initiatives.
• Exceptional written and verbal communication skills, with the ability to convey complex ideas and insights clearly and persuasively to stakeholders at all levels.
• Excellent stakeholder and relationship management.
• Ability to deal with high levels of ambiguity and pivot quickly.
• Excellent communication skills in English, both spoken and written.

PROFESSION COMPETENCIES

• Analytical Approach
• Business Analytics
• Business Markets
• Commercial Acumen
• Communicating Complex Concepts
• Competitive Environment
• Customer/Market Focus
• Knowledge of Product Line
• Partnering for Clients' Success
• Planning: Tactical Strategic
• Product Development Life Cycle
• Relationship Management
• Requirements Analysis
• Strategic Thinking

CORE COMPETENCIES

• Exceptional analytical skills and numerical fluency, capable of dissecting complex data and deriving actionable insights to drive strategic decision-making.
• Forward-thinking strategist with excellent problem-solving skills.
• Customer-centric with a focus on delivering results and the ability to manage through influence.
• Transformational drive and experience making things happen

EDUCATION & QUALIFICATIONS

• University degree in Business Administration, Engineering, or a relevant field.

WHAT WE OFFER

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

Flex Week: Work from home up to 2 days/week (depending on your team's needs)

Flex Day: Make your workday suit your life and plans.

Flex-Location: Take up to 30 days a year to work from any location in the world.

Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

Professional Development: Level up your skills with our training platforms, including LinkedIn Learning

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

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