Learning Consultant

1 day ago


Prague, Hlavní město Praha, Czech Republic ADP Full time 36,000 - 60,000 per year

Learning consultant

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.
POSITION SUMMARY:
The Learning Consultant is responsible for delivering instructor-led (onsite and virtual) training on the GlobalView technical features and functional aspects of all solutions to enable the effective use of systems, tools, and processes by learners, provide associates the abiltiy to do their jobs, and to ensure clients are prepared for their initial and on-going utilization of the multiple-product offerings, features, and support services. The Learning Consultant may also conduct new hire orientation/organizational overview sessions, and participate on rotational training assignments as required. The Learning Consultant will also provide input to the instructional design team for enhancements and updates to existing training curriculum and may participate in the instructional development process by testing/editing materials and by providing feedback regarding class flow, hands-on exercises, and knowledge checks. In addition, the Learning Consultant will also be asked to provide consultative input to using a big picture view of client and associate needs/gaps in relation to task focus and completion. The Learning Consultant will also be responsible for conducting field observations and participating in field activities such as: side-by-side calls and roundtables to drive associate engagement and ensure content remains revelant, updated, and effective.
RESPONSIBILITIES:
Delivery:

• Deliver functional, technical, and/or soft skills training to associates and clients with focus on GV product. This may include new hire orientation and/or any rotational associate training, and all product curricula, enhancement product curricula, and associated process and soft skill training as a result of a new system release, a new job tool or process, as well as role specific process changes. Apply adult learning theory to adapt delivery to learning styles of participants. Apply facilitation skills to manage group and individual dynamics to maintain an appropriate learning environment and ensure that the objectives of the training are met. Respond to participant questions and elaborate on training content using knowledge of products, business processes, and roles and responsibilities.

• Deliver core orientation and service skills training programs in addition to product training.
Effectiveness:

• Consults with instructional designers on curricula effectiveness and makes recommendations on changes to existing classes and the development of new classes to enhance associate performance and client experience. Identify opportunities to integrate curriculum among products as well as opportunities to blend curriculum among products as well as opportunities to blend curriculum to enhance scalability and operational efficiencies.
Functional Knowledge:

• Keep up-to-date and proficient on products and processes used by the Learning & Performance organization to facilitate training (ie. Virtual training tools), prep the classroom, (ie. Desktop imaging/cleanup tools) and enroll and track course enrollment (ie. Learning Management System). Keep up-to-date and proficient on ADP's products and services. Maintain all relevant certifications to products and services. Keep abreast of the latest industry trends in regards to service skills, communications skills, and facilitation skills
Consulting:

• Understand associate performance goals and consult with associates on how to best apply tools and processes to efficiently and effectively perform their roles. May provide feedback to participants' managers, the Learning Business Partner, or Enterprise Learning leadership on skill gaps that exist within the business group or job function and recommend solutions for bridging gaps.

• Where applicable, understand client business needs and consult with clients on how to best utilize products and services to meet the business need. This includes a thorough understanding of technical best practices to optimize the system performance

• Lead learning content development and delivery projects that are specific to the supported business or organization. The projects provide specialized or customized currciula for associates and/or clients, usually based upon existing courses or content.
Administrative:

• Perform administrative responsibilities such as Learning Management System tasks, class survey distribution, completion of monthly status reports, and time tracking responsibilities.
Monitor:

• Assist in overseeing the daily operations of the Learning Delivery team, with guidance from leadership to include: identifying and implementing best practices (i.e. virtual delivery techniques, certification standards, facilitation practices, etc.), executing components of the Learning Delivery Consultant certification program, monitoring work load of Learning Delivery Consultant, monitors status of delivery projects, establishing and analyzing metrics to monitor effectiveness and efficiency of team, and communicating status to project managers and leadership. Prepares reports and provides written evaluations/observation feedback for the manager.

• Performs other related duties as assigned.
QUALIFICATIONS REQUIRED:

• Education: Bachelor's Degree with major area of concentration in Training, Education, Human Resources, Business, other related or technical fields.

• Minimum experience in the area: 1 - 3 Years Experience payroll support service, implementation or equivalent knowledge/experience with pertinent HCM products/solutions with focus on GV

• Fluency in English and other language
Preferred Qualifications
BONUS POINTS FOR THESE: Preferred Qualifications/skills

• French – B2/C1 level

• Experience using Webex or other virtual delivery tools.

• Aptitude to quickly pick up and learn new content and skills.



  • Prague, Hlavní město Praha, Czech Republic ADP Full time 30,000 - 60,000 per year

    Learning consultantAt ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.We strive for every interaction to be driven by our CORE values:...


  • Prague, Hlavní město Praha, Czech Republic ADP Full time 1,200,000 - 2,400,000 per year

    ADP is hiring an Instructional Designer.In this role, you will focus primarily on applying efficient and agile design approaches to develop innovative, engaging learning solutions, using ADP learning design standards and tools, to meet the learning needs of ADP associates and clients.No two days are the same. You will do everything from creating design...

  • Senior Consultant

    1 week ago


    Prague, Hlavní město Praha, Czech Republic Actum Digital Full time €60,000 - €80,000 per year

    Ready to get busy with agency and campaigns partnerships at ACTUM Digital?Don't miss the opportunity to join our dynamic teamCategoryIT Development & ConsultancyTypeFull-timeLocationPragueAbout the job:As a Senior Consultant in our Digital Strategy team, you will be instrumental in delivering digital transformation projects. You will work directly with...

  • Senior Consultant

    1 week ago


    Prague, Hlavní město Praha, Czech Republic Actum Digital Full time 900,000 - 1,200,000 per year

    Ready to get busy with agency and campaigns partnerships at ACTUM Digital?Don't miss the opportunity to join our dynamic teamCategoryIT Development & ConsultancyTypeFull-timeLocationPragueAbout the jobAs a Digital Strategy & Architecture Manager, you will lead consulting initiatives focused on digital transformation and architecture, ensuring client...


  • Prague, Hlavní město Praha, Czech Republic Capco Full time 60,000 - 80,000 per year

    Shape the Future of Financial Services with CapcoAt Capco, we specialize in management consulting and software development, partnering with leading international banks and insurance companies across Western Europe. Our innovative approach and collaborative culture make us the ideal place for professionals looking to make an impact in financial services...


  • Prague, Hlavní město Praha, Czech Republic Devoteam Full time 350,000 - 550,000 per year

    Devoteam is an AI-driven tech consulting firm specialising in cloud platforms, cybersecurity, data, and sustainability.Tech native for almost 30 years, Devoteam guides businesses through sustainable digital transformation to deliver value.With over 11,000 tech architects in more than 25 countries across Europe, the Middle East, and Africa, Devoteam is...


  • Prague, Hlavní město Praha, Czech Republic Deloitte Full time 900,000 - 1,200,000 per year

    General InformationPositionSAP Finance Consultant | PragueWork arrangementFull-timeCityPragueCountryCzech RepublicDepartmentConsultingTeamEnterprise, Technology & PerformanceArea of interestConsultingWay of workHybridDescription & RequirementsWho we are looking forWe're looking for a SAP Finance Consultant to join our team in Prague. If you enjoy solving...


  • Prague, Hlavní město Praha, Czech Republic GEP Full time 900,000 - 1,200,000 per year

    Company OverviewGEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client's success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises,...


  • Prague, Hlavní město Praha, Czech Republic Deloitte Full time 45,000 - 75,000 per year

    General InformationPositionData Privacy Consultant with German | Cyber Strategy & Transformation | CzechiaWork arrangementFull-timeCityBrno, PragueCountryCzech RepublicDepartmentConsultingTeamCyberArea of interestConsulting, Cyber, Data & Analytics, IT - Services, Project & Programme Management, Risk & Regulatory ManagementWay of workHybridDescription &...


  • Prague, Hlavní město Praha, Czech Republic GEP Full time 900,000 - 1,200,000 per year

    Company OverviewGEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client's success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises,...