Digital Trust and Safety Specialist

5 days ago

Brno, South Moravian, Czech Republic Cbtalents Full time 420,000 - 660,000 per year
We're looking for a dedicated and detail-oriented Digital Trust and Safety Specialist to join our team in Sofia, Bulgaria. In this crucial role, you'll be responsible for reviewing and moderating content to ensure a safe, compliant, and positive experience for our users, specifically supporting Czech and English language content. Job Location & Schedule
  • Location: On-site in Sofia, Bulgaria.
  • Shifts: Rotational shifts, 8 hours per day, 5 days a week (with 2 rotating days off). The operational hours are 00:00 - 00:00 (Monday - Sunday).
Key Responsibilities
  • Content Moderation: Review user-generated content (text, images, video) in both Czech and English to ensure compliance with community standards, policies, and legal requirements.
  • Policy Application: Accurately apply complex content policies to different cases, making consistent and objective decisions under strict deadlines.
  • Quality Assurance: Maintain a high level of accuracy and quality in all content review tasks.
  • Data Reporting: Use internal tools to track, document, and report content violations and trends.
  • Collaboration: Work closely with other Trust and Safety teams and internal stakeholders to maintain a safe platform environment.
  • Adaptability: Stay up-to-date with policy changes, platform updates, and emerging content trends.
Requirements

Must-Have Qualifications:

  • Language Proficiency:
    • Fluent proficiency in Czech (C1/C2) (written and spoken).
    • Strong working proficiency in English (B2) (written and spoken).
  • Attention to Detail: Exceptional ability to identify nuances and specific details within large volumes of content.
  • Resilience: Ability to work effectively in a high-volume, target-driven environment and manage exposure to sensitive or graphic content.
  • Technical Skills: Comfortable using multiple software tools and navigating complex computer systems simultaneously.
Good to Have:
  • Previous experience in content moderation, customer service, or a related field within the digital space is a plus but not mandatory.
What We Offer
  • Competitive Compensation: A competitive salary package.
  • Comprehensive Benefits:
    • Meal allowance.
    • Transport allowance.
    • Private health insurance.
  • Career Development: Opportunities for professional development and internal career growth within a global company.
  • Equipment: All necessary work equipment will be provided by the company.
  • Start Date: 24 November 2025.
Relocation Package (For Candidates Relocating to Sofia):
  • Rental Assistance.
  • Flight Reimbursement.
  • Administrative Support: Dedicated assistance with real estate administration and settling into Sofia.
How to Apply

If you are a highly motivated individual with a strong command of Czech and English, and a commitment to upholding digital safety standards, we encourage you to apply Join us in creating a trustworthy digital platform.

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