
Copy of Operational Excellence Manager
1 week ago
Join us in shaping the future of e-grocery operations at a European scale. We're building a winning operations model with cutting-edge automation, autonomous last-mile delivery, and AI-driven systems. Work alongside top experts in Operations Research, AI, and Logistics to tackle complex challenges in same-day delivery for 20,000+ products. Our R&D teams focus on simulation, optimization, and autonomous decision-making, designing the next generation of warehouse and last-mile automation. Your work will directly shape the future of logistics innovation in one of Europe's most advanced e-commerce operations.
The role of an Operational Excellence Manager is tasked to create a 3 to 6 month continuous improvement roadmap in a given domain (last-mile logistics) and navigate local teams to execute it. He is responsible for implementation of group standards and gradual improvement of a set of input metrics. The role requires leadership skills, extensive experience in the operations domain, good communication, project management basics and structured and analytical mindset.
Detail job description
- Prepares 3 to 6 months continuous improvement roadmap - specifically in the last-mile logistics domain
- Navigates and coaches local team from assigned domain
- Makes sure all local teams follows defined best practice
- Looks for quick wins, provides insights for long term projects
- Tracks key input metrics, helps to identify root causes for short comings and follows implementation of fixes
- Analyse data to identify constraints, gaps and opportunities
- Visualise processes with process maps (VSM)
- Operations roadmap:
- Owning continuous improvement roadmap in a given domain
- Participation on innovation operations road map creation
- Participate on definition of business cases and design of process improvements
- Support implementations of group projects, ownership of selected projects
- Leads communication of local teams with group ops functions
- Create and maintain management of change documentation and user manuals
Requirements
- English on a level of business communication, both written/spoken
- +5 years of experience in operations in a role with ownership of a given domain / project or program results / managing site or area with a focus on last-mile logistics
- Leadership skills: ability to lead & coach local functions
- Very good communication skills
- Structured, analytical thinking
- Advanced user level of any data tool (Excel, Tableau, Metabase, Access…)
- Project management skills (planning/execution/control of a plan in given domain)
- Willingness to travel 2-3 days in week, 1-2 days a week in office with group operations team
- Preferred:
- Experience with e-commerce, grocery, same-day delivery, JIT
- Any Six Sigma and/or project management certification
- Knowledge of SQL / statistical software / BI software
Offer
- Exciting job with essential impact on customer experience and company results
- Work in an international team of top experts
- Leading key programs enabling Rohlik operations to grow and scale up
- Close collaboration with innovation teams
- Freedom to achieve given targets
- Development plan & potential to grow within company structure
- Competitive salary
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