Czech Speaking Customer Service for Automotive Company in Greece

2 weeks ago

Prague, Hlavní město Praha, Czech Republic Patrique Mercier Recruitment FR Full time

Patrique Mercier Recruitment FR is thrilled to announce an opening for a Czech Speaking Customer Service Representative for an established Automotive Company located in Greece. This position provides an exciting opportunity to support Czech-speaking customers in the automotive sector while joining a dynamic and innovative team.

Responsibilities
  • Deliver high-quality customer service to Czech-speaking clients through various communication channels, including phone, email, and chat.
  • Assist customers with inquiries related to automotive products, services, and general support.
  • Guide clients through the ordering process and provide detailed product information.
  • Handle customer complaints and issues professionally, ensuring timely resolution and satisfaction.
  • Maintain thorough knowledge of automotive products and company services to provide accurate information to clients.
  • Document all customer interactions and feedback for quality assurance and continuous improvement.
  • Collaborate with sales and technical teams to resolve complex inquiries effectively.
Requirements
  • Fluency in Czech and English, both written and spoken.
  • Prior experience in customer service, preferably in the automotive or related industry.
  • Strong communication and problem-solving skills.
  • Ability to handle challenging situations with professionalism and empathy.
  • Proficiency in customer service software and Microsoft Office applications.
  • Detail-oriented with excellent organizational skills.
  • A genuine interest in automotive products and services is highly desirable.
Benefits
  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks

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