Deputy Boutique Manager

2 days ago

Prague, Hlavní město Praha, Czech Republic Richemont Full time 900,000 - 1,200,000 per year

We are looking for a full-time Deputy Boutique Manager (m/f/d) for our brand Cartier in Prague.

Purpose

In this role you are part of the boutique management team. The overarching management responsibilities like commercial performances, client development and operations are part of your mission. Being the deputy boutique manager you will stand in for the boutique manager and support the daily boutique business. As a result of your specialization you will have the following core responsibilities:

Tasks and Responsibilities:

  • Develop a deep understanding of the competitive landscape, surrounding community, local trends, etc

  • Promote a positive and professional team environment that foster trust, integrity and superior performance standards, leading by example

  • Manage the customer flow on the shop floor ensuring no client is left unattended and exceptional service is delivered

  • Manage and resolve customer issues, delighting and retaining the client relationship

  • Measure sales performance of the team and strive consistently to exceed boutique sales targets

  • Monitor, support and develop the team to elevate the team experience and define individual development plans / coach on-the-spot

  • Engage the team and regular communicate about Maison's vision, strategy & common business goals (i.e regularly conduct team meetings, morning briefs..)

  • Act as a Maison Ambassador & uphold boutique image by ensuring the execution of Maison`s guidelines

  • Strengthen the team spirit and actively support a close collaboration of the boutique management team

  • Actively drive best practice and cross-functional collaboration with other CAR boutiques

Your Profil:

  • You are an agile and empathic talent, that has already experienced the field of retail and management for at least 5 years

  • You can build strong relationships to effectively manage sales associates towards company objectives

  • Strong communication, customer oriented, Strong collaborative spirit, Enthusiastic are your strength

  • You are able to build a Digitally-Savvy workforce

  • Very good proficiency in Czech & English, German & French language skills a plus

Learn more about life at Cartier

Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in

jewellery, watches and writing instruments. Cartier joined the Group in 1988.

Learn more about the Group Richemont

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