Organizational Change Management

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Responsibilities:

• Navigate complex organizational structures to effectively deliver OCM solutions.
• Contribute to business growth by supporting proposal development and client presentations.
• Adhere to project governance and reporting requirements.
• Collaborate with business leaders to understand change goals and develop effective adoption strategies.
• Lead and manage high-impact OCM initiatives.
• Mentor and coach team members to ensure high-quality OCM delivery.
• Contribute to the continuous improvement of OCM methodologies and tools.
• Develop and implement effective communication and training plans.
• Ensure timely and accurate delivery of OCM deliverables.
• Identify and address potential resistance to change.

Your Future at Kyndryl
As a Business Process Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you're open and borderless – naturally inclusive in how you work with others.

Required Qualifications:

• Master's degree in business administration, Change Management or related fields.

• 7+ years of OCM experience in consulting, preferably with min. 2 years of technology consulting

• Strong consulting skills, including strategic thinking and problem-solving

• Effective communication and presentation skills

• Ability to build strong relationships with clients and stakeholders

• Familiarity with project management methodologies

• Experience designing and delivering training programs

• Strong analytical and organizational skills

• Relevant OCM certifications (e.g., CCMP, MCMP, Prosci, APMG)

Optional Qualifications:

• Master's degree in organizational Change Management or related field

• Process design expertise

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.